Install & Upgrade Installing on your other Windows computer Upgrading your Storage Space Checking if you have the latest program version installed Features & Configuration Getting Started Restoring deleted files and folders Uploading files and folders Errors & Troubleshooting Upload speed is very slow Unable to synchronize a file The system tray icon of your program is missing Account Management Upgrading your storage space Changing your Account details via Trend Micro Account (MyAccount) "No More Space Available" message appears when uploading files Downloads Trend Micro SafeSync User Manual Online Videos Installing Trend Micro SafeSync Activating and Installing Trend Micro SafeSync that came with Titanium 2013
Install & Upgrade your program version Finding the serial number or activation key Checking if you have the latest program version installed System Requirements Upgrading to the latest program version Installing on your other Windows computer Installing on your other Mac computer Installing and activating SafeSync bundled with Titanium Upgrade your Storage Space Checking how much storage space you have left Upgrading your storage space Disabling the trial version and activating the 10 GB storage bundled with Titanium 2012/2013 Uninstall Removing the program from your Windows or Mac computer
Popular Features Uploading files and folders Setting up folders to sync with your online storage Vewing, removing, restoring and downloading file versions Using the sharing feature in Trend Micro SafeSync Synchronizing Files & Folders (Pairing) Setting up folders to sync with your online storage on a Windows computer Setting up folders to sync with your online storage on a Mac computer Unpairing folders to stop automatic transfers on a Windows computer Unpairing folders to stop automatic transfers on a Mac computer Pausing the sync and upload of files Syncing your other computers with SafeSync installed Managing Files & Folders Supported file formats that can be uploaded in SafeSync Downloading, renaming and editing files stored in SafeSync Deleting files stored in SafeSync Downloading multiple files at once Different Trend Micro SafeSync thumbnail icons and its meaning
Troubleshooting Optimizing your connection Enabling Java on your computer Configuring the Proxy Settings on your Windows computer Removing the program from your Windows or Mac computer Common Issues Upload speed is very slow Unable to synchronize a file Cannot sync files unless SafeSync and your computer are paired The system tray icon of your program is missing SafeSync is deleting the local files on your computer Error messages “Permission to access the file...denied” error message appears when uploading files “You do not have permission to make changes to this file” error message appears when synchronizing files to your online storage “Wait, you still have a couple of months left!” message appears when renewing your program “There are no online folders to connect to” appears when connecting a local folder to an existing online folder "No More Space Available" appears on the main console "Permission Denied" error message appears when accessing a shared link
Registration & Activation Creating a SafeSync account Activating your program on a Windows or Mac computer Purchase & Renewals Renewing your expired account Renewing your subscription that came with Titanium FAQ about Auto-renewal Account, Subscription & Storage Finding subscription and storage information Changing your Account details via Trend Micro Account (MyAccount) Deleting your account Retrieving a forgotten password Upgrading your storage space Quick links Trend Micro Account Sign in to your SafeSync account
Install & Uninstall Devices where you can install the SafeSync App Installing the SafeSync App on your iOS or Android device Removing SafeSync Mobile App from your device Features & Configuration Uploading photos and videos using your iOS and Android device Uploading files using your Android’s File Manager Editing documents on your mobile device Finding the User Guide for the App on your Android device Downloads SafeSync Mobile App for Android SafeSync Mobile App for iOS
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