SafeSync Support

Finding the serial number or activation key for Trend Micro SafeSync

Learn how to find the serial number or activation key that you can use to register your Trend Micro SafeSync subscription.
To  get your Trend Micro SafeSync activation key, do any of the following:
  • Purchase a Trend Micro SafeSync subscription. If you need more help with purchasing a subscription, refer to this article: Purchasing Trend Micro SafeSync online.
    You will receive an Order Confirmation email after purchasing Trend Micro SafeSync online.
  • Check your Order Confirmation email if you have already paid for a subscription.
The Order Confirmation email contains the activation key that you need to register your Trend Micro online storage. If you did not receive your Order Confirmation email, contact our Technical Support for assistance.​
Below is a sample of an Order Confirmation email and where your serial number should appear:
Order Confirmation Email
Video Tutorial

Applies To: Trend Micro SafeSync - All;

Last Updated: Sep. 24, 2015 4:32 AM (PST)
Solution ID: 1058722