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Welcome to Support

Password Manager Support

Frequently Added Questions
Top Technical Topics
"Unable to Help with Your Passwords" error message appears when I click the toolbar
Learn what to do when "Unable to Help with Your Passwords" error message appears.
How do I enable Password Manager's browser extensions?
Know how to enable the Password Manager's browser extensions.
How do I install Password Manager on my computer?
Know how to install Password Manager.
“Unable to help you with your passwords” error message appears after I install Password Manager
Learn what to do when "Unable to Help with Your Passwords" error message appears after installation.
How do I enable/disable Password Manager on my browsers?
Know how to enable and disable Password Manager.
 
Accounts, Order and Billing
FAQs about your online purchase
Commonly asked questions about your online purchases.
Where can I check my order status?
Log in to view your order details.
FAQs about Password Manager
Commonly asked questions about Password Manager.
What are the requirements in creating the Master Password?
Know the requirements in creating the Master Password
What are the system requirements for Password Manager?
Know the system requirements of Password Manager.
 
Download and Install
Windows

Learn how to install Password Manager on your Windows computer.

Mac

Learn how to install Password Manager on your Mac.

iOS

Learn how to install Password Manager on your iPhone and iPad.

Android

Learn how to install Password Manager on your Android phone and tablet.

 
What Can We Help You With?

New for 2016

Trend Micro Password Manager lets you easily sign into websites without having to remember multiple passwords. Works on Windows, Mac, Android and iOS Smartphones and tablets.

Use with your Trend Micro Security license
Comes free with your Maximum Security or Premium Security license.
Learn more about Password Manager
Read about frequently asked questions.
Get the FREE version
Manage up to 5 passwords, no expiration.
 
Video Guides
The only password you'll ever need!

One-click log in and form fill, Touch ID, Secure Browser, Secure Notes, Password Generator, cross-platform and more.

 
Need to add a new password?

Adding a new password is quick and easy. Watch this video tutorial to find out how.