Welcome to Support
Mobile Security for iOS Support
Latest Version. Available Now!
Trend Micro™ Mobile Security for iOS® provides comprehensive protection for Apple® iPhone®, iPod Touch®, and iPad® devices.
- Get the FREE version
- Download from the Apple App Store now!
- Activate from your Trend Micro Security license
- Learn how to get Mobile Security for iOS from your Maximum / Premium Security.
- New Features!
- Know what's new in Mobile Security for iOS.
- Learn more about Mobile Security for iOS
- Get answers to frequently asked questions about Mobile Security for iOS.
Frequently Asked Questions
Top Technical Topics
- What is URL Schema?
- Know how URL schema works on your iOS device.
- Does my iPhone, iPad, or iPad Touch meet the system requirements?
- Check the system requirements needed to install Mobile Security.
- How do I install Mobile Security for my iPhone or iPad?
- Learn how to download, install and activate Mobile Security for iOS.
- How do I use the Safesurfing feature of Mobile Security?
- Learn how to use the Safesurfing feature of Mobile Security for iOS.
- How do I use the Lost Device Protection feature of Mobile Security?
- Learn how to activate and use this feature to locate a lost device.
Top Non-Technical Topics
- Where can I find the activation code of my Mobile Security?
- Know where to get your Mobile Security serial number.
- How do I activate my Mobile Security if I have an existing account?
- Learn how to activate your Mobile Security with an existing Trend Micro Account.
- How do I renew my Mobile Security?
- Renew your Mobile Security following these simple steps.
- Can I transfer my protection to another iPhone, iPad or iPod Touch?
- Learn how to transfer security to your other Apple devices.
- Frequently Asked Questions (FAQ) about the Trial version of Mobile Security for iOS
- Commonly asked questions about the trial version of Mobile Security for iOS.
What Can We Help You With?
Download and Install
- Go to App Store, then search for Trend Micro.
- Open Trend Micro Mobile Security, then tap Install.
- Tap Open once installation is finished and follow the steps through the quick tutorial.
- Accept the license agreement.
- To activate the full version, tap the Mobile Security icon at the top left of the screen, then tap Buy/Activate.
Using Mobile Security for iOS
Find out how each feature work.
- Lost Device Protection
- See how to protect your device using this feature
- Protection from unsafe websites
- See how to use SafeSurfing.
- Privacy and Social Network Protection
- Learn how to use this feature
- More Settings
- Find your Mobile Security version and how to sign out to your account.
For an in depth look at the different features, download this Product Guide.
Errors & Troubleshooting
Common Error Messages and Basic Troubleshooting
- Tips on license activation and user registration for Mobile Security for iOS
- Known issues in Mobile Security for iOS
- Generating logs for Mobile Security for iOS
- "Unable to Continue... Error #91000021" error message appears during activation of Mobile Security for iOS
- "SSL Validation Failed" error message appears on Mobile Security for iOS