Trend Micro System Tray icon stuck at "Now Scanning"

  • Solution ID:1118836
  • Last Updated:Sep. 26, 2018 5:22 AM (PST)
  • Applies to:Antivirus+ Security - 2018;2019;Internet Security - 2018;Internet Security - 2019;Maximum Security - 2018;Maximum Security - 2019;Premium Security - 2018;Premium Security - 2019;
  • Stuck at "Now Scanning" | Trend Micro Security

Your Trend Micro icon on the system tray is stuck at "Now Scanning".

Now Scanning

This issue happens after computer starts up or reboots.


To resolve the issue, manually update your Trend Micro Security program. Do any of the following:

OPTION 1: Update using the system tray icon
OPTION 2: Update using the main console

 

If the issue still persists after installing the update, contact our Technical Support team for assistance.