Frequently Asked Questions (FAQ) about Suspected Third Party Technical Support Scams

  • Solution ID:1113749
  • Last Updated:Sep. 26, 2018 5:18 AM (PST)
  • Applies to:Antivirus+ Security - 2017;2018;2019;Internet Security - 2017;Internet Security - 2018;Internet Security - 2019;Maximum Security - 2017;Maximum Security - 2018;Maximum Security - 2019;Mobile Security for Android - All;Mobile Security for iOS - All;Password Manager - All;Premium Security - 2017;Premium Security - 2018;Premium Security - 2019;
  • FAQ | Suspected Technical Support Scam | Trend Micro
This article answers frequently asked questions about suspected technical support scams.

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What is a Suspected Technical Support Phone Scam?
How do these schemes work?
How do I respond to a suspected Tech Support Phone Scam?
What should I do if I realize I have been scammed?