"Restart Required" message appears when installing updates for your Trend Micro Security software

  • Solution ID:1104935
  • Last Updated:Sep. 26, 2018 5:16 AM (PST)
  • Applies to:Antivirus+ Security - 2016;2017;2018, 2019;Internet Security - 2016;Internet Security - 2017;Internet Security - 2018;Internet Security - 2019;Maximum Security - 2016;Maximum Security - 2017;Maximum Security - 2018;Maximum Security - 2019;Premium Security - 2016;Premium Security - 2017;Premium Security - 2018;Premium Security - 2019;
  • "Restart required" | Pop-up Error Message | Trend Micro Security

You receive the following error message when your Trend Micro Security software checks for updates:

Restart Required

"Restart Required
Please restart your computer to finish installing the latest program update."

This message appears when your Operating System needs to be launched again in order to implement updates for the components of your Trend Micro security software.


BEFORE YOU PROCEED:

We recommend that you print out this document or bookmark this page before proceeding because you will be asked to restart your computer during the procedure.

To resolve the issue, do the following:

  1. Save your work before closing any programs on the computer.
  2. Click Restart Now.
  3. Check if your Trend Micro security software has installed the latest updates.

    Do any of the following:

    Using the system tray icon
    Using the main console of your Trend Micro Security