Performing a System Restore after malware infection

This article provides instructions on how to perform a System Restore after your computer has been infected by malware.

To perform a System Restore, do the following:

  1. Log in using an account with administrator privileges on your computer.
    Note: If you have installed software on your computer before, then you probably have these privileges.
  2. On your keyboard, press the Windows Windows Key + R keys.
  3. In the  Open  field, type "rstrui", then press ENTER. The System Restore window will appear.

    Type "rstrui"

  4. Click Next.

    System Restore

  5. Choose a restore point (a specific date before the computer was infected), then click Next.

    Select restore point

  6. Click Finish  to begin System Restore.

    Confirm

Applies To: Antivirus+ Security - 2016;Antivirus+ Security - 2017;Internet Security - 2015;2016;2017;Maximum Security - 2015;Maximum Security - 2016;Maximum Security - 2017;Premium Security - 2015;Premium Security - 2016;Premium Security - 2017;

Last Updated: Sep. 06, 2017 2:46 AM (PST)
Solution ID: 1104150