Running a scan using your Trend Micro Security software

Learn how to scan your computer for malicious software using your Trend Micro Security software.


Types of Scan
  • Real-Time Scan
    This type of scan is automatically performed by the program in the background while the computer is being used.
  • Quick Scan
    This type of scan performs instant checking for security threats. It searches the places where this malicious software is most likely to hide in your computer. 
  • Full Scan
    This type of scan checks every file and folder on your computer. Trend Micro recommends performing a full system scan once a week. 
  • Custom Scan
    This type of scan allows you to select which folder or files will be included in your program's scan. You can customize the scan to exclude specific files or folders. 
  • Scheduled Scan
    This type of scan allows you to do either a quick scan or a full scan automatically on a specific day and time. It can also be set to perform the most suitable scan automatically at an appropriate time based on your recent computer usage.
  • Manual Scan
    This is technically called a shell scan. This type of scan allows you to perform a scan on specific drives (C:, D:, etc.), files and folders.

 

To perform a scan, click on the type of scan you want:

Enabling Real-Time Scan for compressed files

Note: There is no additional configuration needed to perform the real-time scan since it is set automatically when you installed your Trend Micro program.

However, if you want to perform a real-time scan for compressed files do the following:

 

  1. Open the main console of your Trend Micro Security sofware. Do any of the following:
    • Double-click the Trend Micro icon on your desktop
    • Double-click the Trend Micro system tray icon

     

  2. Click Settings.
    Settings

     

  3. Click Scan Preferences.
  4. Tick the box for Enable a real-time scanning for compressed files (like ZIP files).
    Enable real-time scanning for compressed files

     

  5. Click Apply , then click OK to save the changes.

Performing Quick or Full Scan
To perform a Quick or Full Scan, follow the steps below:

 

  1. Open the main console of your Trend Micro Security software. Do any of the following:
    • Double-click the Trend Micro icon on your desktop
    • Double-click the Trend Micro system tray icon

     

  2. Click the arrow beside Scan.
    Scan options

     

  3. Select either Full Scan or Quick Scan.
    Full scan or Quick scan

     

    The scan window should appear. Wait for the scan to finish.
    Wait for the scan to finish

     

  4. Click Close to close the scan results.
    Scan results

     


Performing Custom Scan
To perform a Custom Scan, follow the steps below:

 

  1. Open the main console of your Trend Micro Security software. Do any of the following:
    • Double-click the Trend Micro icon on your desktop
    • Double-click the Trend Micro system tray icon

     

  2. Click the arrow beside Scan.
    Scan options

     

  3. Select Custom Scan.
    Select Custom Scan

     

    The Select Targets window should appear.
    Select scan target

     


    Note: Clicking the minus [-] symbol will hide the subfolders and clicking the plus [+] symbol will show them.

  4. Mark the hard drives or folders you want to scan by ticking them, and then click Start Scan. The scan window will appear. Wait for the scan to finish.
    Custom Scan

     

  5. Click Close to close the scan results.
    Custom Scan result

     


Performing Scheduled Scan
To set the scheduled scan of your Trend Micro Security software, do the following:

 

  1. Open the main console of your Trend Micro Security software. Do any of the following:
    • Double-click the Trend Micro icon on your desktop
    • Double-click the Trend Micro system tray icon

     

  2. Click on the Settings button. This will open the Protection Settings window.
    Settings

     

  3. Click on Scheduled Scans tab.
    Scheduled Scans

     

  4. Tick Conduct a scheduled scan of the computer, then set your desired date and time.
    Conduct a scheduled scan of the computer

     

  5. Set the type of scan you want to run.
    Set the type of the scheduled scan you prefer

     


    Note:
    • Smart Schedule (Default)- Based on recent computer usage, the most suitable scan will start automatically at an appropriate time. This is selected by default during the installation of your Trend Micro program.
    • Set a specific schedule - Based on user preference by setting the exact time and day. Set the type of scan you want to run.

  6. Click Apply, then click OK.

Performing a Manual Scan
To perform a Manual or Shell Scan follow the steps below:
  1. Right-click on the specific file or folder that you want to scan and click Scan for Security Threats.
    Scan for Security Threats

     

    The scan window will appear on the lower right part of the screen. Wait for the scan to finish.
    Wait for the scan to finish

     

  2. Click Close to close the scan results.
    Scan results

     


Note: If you do not want to see any scan notifications from your Trend Micro program, do the following:
  1. Open the main console of your Trend Micro program.
  2. Click the Settings icon(Settings) icon.
  3. Uncheck Display a warning after detecting viruses, spyware, or suspicious behaviour.
  4. Click Apply, then click OK.

Video Tutorial

Applies To: Antivirus+ Security - 2016;2015;2017;Internet Security - 2016;Internet Security - 2015;Internet Security - 2017;Maximum Security - 2016;Maximum Security - 2015;Maximum Security - 2017;Premium Security - 2016;Premium Security - 2015;Premium Security - 2017;

Last Updated: Sep. 12, 2016 4:26 AM (PST)
Solution ID: 1059041