Resetting your web browser for performance and website redirection issues

Learn how to reset your web browser if you encounter browser performance or website redirection issues.
  • Website redirection issues - This happens because of malware infection. Once infected, your browser will be directed to websites that are infected with other types of malware. 
  • Performance issues - This happens if you don't regularly delete or clear the browser's cache files and browsing history.
Resetting your web browser uninstalls add-ons, deletes browser history, resets homepage and removes all custom settings. 

Before resetting your web browsers, we recommend that you back up your favorites/bookmarks.

To reset your web browser, select your preferred browser below:
For Internet Explorer
For Google Chrome
For Mozilla Firefox
Applies To: Antivirus+ Security - 2015;2016;2017;2018;Internet Security - 2015;Internet Security - 2016;Internet Security - 2017;Internet Security - 2018;Maximum Security - 2015;Maximum Security - 2016;Maximum Security - 2017, Maximum Security - 2018;Premium Security - 2015;Premium Security - 2016, Premium Security - 2017;Premium Security - 2018;

Last Updated: Sep. 15, 2017 5:47 PM (PST)
Solution ID: 1096707