Restoring Windows PC to its factory settings after virus infection

This article shows you you how to reset your Windows computer after being infected with a virus.


We recommend that you print out this document or bookmark this page before proceeding because you will be asked to restart your computer during the procedure.

To restore your computer into its factory settings, select your Windows version below:

For Windows 10
For Windows 8/8.1
For Windows 7
Applies To: Antivirus+ Security - 2015, 2016;2017;2018;Internet Security - 2015, Internet Security - 2016;Internet Security - 2017;Internet Security - 2018;Maximum Security - 2015, Maximum Security - 2016;Maximum Security - 2017;Maximum Security - 2018;Premium Security - 2015, Premium Security - 2016;Premium Security - 2017;Premium Security - 2018;

Last Updated: Oct. 16, 2017 1:42 AM (PST)
Solution ID: 1105002