Search Tips

To use the Trend Micro Home and Home Office Support Knowledge Base search, type in a few descriptive words in the search field, then press ENTER.
Below are some tips to help you get relevant search results:

Log in to your Trend Micro Account to get your account information.
Check your order details through findmyorder.com.
Use keywords that describe your issue.
Use the exact error message or error code for your search.
Refine your search.
Watch out for typos in your search.
Check on the Suggested Searches.