Third party security app detects Home Network Security is monitoring your network traffic

  • Solution ID: 1115675
  • Last Updated: Apr. 12, 2017 9:24 PM (PST)
  • Applies to: Home Network Security - 1.0, 1.1;
  • Third party security app detects Home Network Security is monitoring your network traffic
This issue happens because a third party security app detects Home Network Security is monitoring web traffic on your home network.

To resolve this issue, do the following:

 

  1. Confirm if the detected MAC Address belongs to your Home Network Security station. Do the following:
    1. Open your Home Network Security app.
    2. Tap Menu.
    3. Tap Settings.
    4. Tap About.
    5. Take note of the MAC ID of your station.
    6. Compare it to the MAC Address detected by the third party security app.

     

  2. Once confirmed, continue with the device’s connection.
  3. Add Home Network Security’s MAC address to exception list.