Ways to Contact Support
Chat with a Technical Support Engineer
Ask for Help By Email
Send us your questions or concerns via email. You will hear from us within 24 - 48 hours.
Call Standard Support
Talk to a Support Engineer. Availability may vary.
Monday to Friday (5AM - 8PM PST)
Monday to Friday (7AM - 7PM Sydney Time)
Monday to Friday (8AM - 5PM Local Time)
Monday to Friday (8AM – 5PM Manila Time)
Monday to Saturday (9AM – 9PM India Time)
Call Premium Support
Call the 24/7 support hotline for Premium Service subscribers.
Call Internet Service Provider (ISP)
For Trend Micro products provided by your Internet Service Provider (ISP).
- For customers who got their Trend Micro program via your ISP, please contact your ISP for support
- For ISPs who have 24x7 Support, call: 866-787-8677