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Ways to Contact Support

Call Standard Support

Talk to a Support Engineer. Availability may vary.

  • North America

    1-800-864-6027

    Monday to Friday (5AM - 8PM PST)

  • Australia

    1-300-305-289

    New Zealand

    0-800-507-901

    Monday to Friday (7AM - 7PM Sydney Time)

  • Singapore

    1-800-888-6868

    Malaysia

    1-800-18-2288

    Monday to Friday (8AM - 5PM Local Time)

  • Philippines

    632-995-6240

    Monday to Friday (8AM – 5PM Manila Time) 

  • India

    1-800-425-2667

    Monday to Saturday (9AM – 9PM India Time) 

 
Call Premium Support

Call the 24/7 support hotline for Premium Service subscribers.

  • North America

    1-877- ASK-TM-11
    (1-877-275-8611)

  • Australia

    1-800-653-607

    New Zealand

    0-800-901-537

  • Singapore

    1-800-888-7363

    Malaysia

    1-800-18-2288

  • United Kingdom

    808-189-1455

 
Call Internet Service Provider (ISP)

For Trend Micro products provided by your Internet Service Provider (ISP).

  • For customers who got their Trend Micro program via your ISP, please contact your ISP for support
  • For ISPs who have 24x7 Support, call: 866-787-8677