Frequently Asked Questions (FAQ) about Suspected Third Party Technical Support Scams

  • Solution ID: 1113749
  • Last Updated: Sep. 13, 2017 5:24 AM (PST)
  • Applies to: Antivirus+ Security - 2017;2018;Internet Security - 2017;Internet Security - 2018;Maximum Security - 2017;Maximum Security - 2018;Mobile Security for Android - All;Mobile Security for iOS - All;Password Manager - All;Premium Security - 2017;Premium Security - 2018;
  • FAQ | Suspected Technical Support Scam | Trend Micro
This article answers frequently asked questions about suspected technical support scams.

What is a Suspected Technical Support Phone Scam?
How do these schemes work?
How do I respond to a suspected Tech Support Phone Scam?
What should I do if I realize I have been scammed?