Frequently Asked Questions
Check out the commonly asked questions about your subscription:
- Getting “Too Many Installations” error
- Check how to replace seats to resolve this error.
- Managing devices under your account
- Learn how to view and/or remove devices under your Trend Micro Account.
- Changing the serial number
- See how to replace the serial number from your currently installed program.
- Manage account information
- See how to update your Account details.
- Subscription not extended after renewal
- Checking if you have the right serial number in place.
- Updating your billing information
- How to update your existing billing information.