Welcome to Support

New version released last September 13, 2017

If you have downloaded and installed your program after that date, then you're probably using the latest version. See how to check if you're running the latest version

If you have the program installed prior to September 13, download and install the latest version for FREE.

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Technical Topics

I cannot open my Trend Micro Security after upgrading to MacOS High Sierra (10.13.2).
Can I install Trend Micro Security on my Mac running MacOS High Sierra?
Can I still use Trend Micro Security on my computer running older MacOS?
I am getting "Protection Disabled" message from my Antivirus for Mac after I upgrade to OSx High Sierra. What should I do?
How do I use Folder Shield to protect my important files?
How do I scan my Mac?


Non-Technical Topics

Easy Setup


Three (3) easy steps to install Antivirus for Mac!

Download your Antivirus for Mac installer here.
Double-click the installer and follow the prompts to install the program.
Register your computer using your Trend Micro account.

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Online store FAQs

Get answers to frequently asked questions regarding online purchases.




Find my order

Check the status of your orders and online purchases.




Our partner retailers

Find a Trend Micro Security partner store near you.




Trend Micro Account FAQs

Get answers to frequently asked questions about your Trend Micro Account.

Featured Topics

Say “No” to Ransomware

Learn how Trend Micro™ Antivirus for Mac protects you against ransomware.




Don’t be a victim of Technical Support Scam

Know what you need to know about suspected third party Technical Support Scam.

Report a possible Technical Support Scam. Contact support.



Virus & Threat Help


Free tools

Get free protection from malware and web threats.


Best practices

Follow tips and advices to prevent virus infection on your computer.


Website Safety Check

Verify if the website you visited is safe.


Threat encyclopedia

Get information about threats prevented by Trend Micro.



Watch how Trend Micro protects you from threats


Prevent man-in-the-middle attacks with Trend Micro Security


Do you have any questions about your Trend Micro Home and Home Office products?

Let me answer these through our Facebook Messenger account! Just leave a message anytime, or you can catch me online Sundays to Fridays, from 2:00 PM to 10:00 PM (PST).Mondays to Saturdays, from 8:00 AM to 5:00 PM (Sydney Time).

or visit our facebook page.

New Feature

Latest Feature: Folder Shield

Prevents ransomware from maliciously encrypting your files.
NOW offers protection for multiple folders.

Complete Protection

Eliminate threats

Scan your computer for viruses and spyware.


Stop web threats

Stop ransomware and other threats before they reach your PC.


Shield privacy

Socialize safely on Facebook, Twitter, Google+, and LinkedIn.


Safeguard kids

Let children explore safely while restricting website access.




Product Guide

Learn more about Trend Micro™ Antivirus for Mac and its features. Get the comprehensive manual now.


Watch how these powerful features work:


Protect your children from dangerous or inappropriate websites.

Need Additional Help?

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