End of Life (EOL) and End of Service (EOS) of Trend Micro Smart Surfing for Mac
This article discusses the End of Life (EOL) and End of Service (EOS) of Trend Micro Smart Surfing for Mac.
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What Is End Of Life (EOL) / End Of Service (EOS)?
End of Life (EOL) marks the date that orders of Trend Micro Smart Surfing for Mac will no longer be accepted. Also, no further enhancements or cosmetic bugs will be fixed. End of Service (EOS) marks the date that the service and support for Trend Micro Smart Surfing for Mac will be terminated. Users will not be able to download their data and technical support will NOT be available after EOS.
What product versions have reached their End of Life and/or End of Support?
|Product Name||Date of General Availability||End of Life Date||End of Support Date||Free Upgrade To|
|Smart Surfing for Mac 2012||Jul 31, 2009||Jul 31, 2013||Jul 31, 2013||Antivirus for Mac|
|Smart Surfing for Mac 2013||Sep 01, 2012||Jan 2016||Jan 2016||Antivirus for Mac|
|Smart Surfing for Mac 2012||Sep 18, 2011||Dec 12, 2014||Sep 15, 2015||Internet Security for Mac 2016|
|Smart Surfing for Mac 2013||---||Jan 2016||Jan 2016||Internet Security for Mac 2016|
|INTERNET SERVICE PROVIDER (ISP)|
|Smart Surfing for Mac for ISP 2012||N/A||May 2016||May 2016||Contact your Internet Service Provider.|
|Smart Surfing for Mac for ISP 2013||N/A||May 2016||May 2016|
Why should I install the latest version or upgrade my security software?
The latest versions of Trend Micro Security contains the newest features, performance improvements and extended services such as protection to your mobile devices, passwords, data and files.
My product has reached its EOL/EOS but my subscription has not yet expired. What can I do?
Do not worry. You can continue your subscription by downloading and installing the latest version (Antivirus for Mac). You will be using the same serial number which means that your expiration date remains the same. For instructions, on how to upgrade your current version to the latest version, check the table below.
My subscription has expired. What can I do?