End of Life (EOL) and End of Service (EOS) of Trend Micro Smart Surfing for Mac

This article discusses the End of Life (EOL) and End of Service (EOS) of Trend Micro Smart Surfing for Mac.
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What Is End Of Life (EOL) / End Of Service (EOS)?

End of Life (EOL) marks the date that orders of Trend Micro Smart Surfing for Mac will no longer be accepted. Also, no further enhancements or cosmetic bugs will be fixed. End of Service (EOS) marks the date that the service and support for Trend Micro Smart Surfing for Mac will be terminated. Users will not be able to download their data and technical support will NOT be available after EOS.

 

What product versions have reached their End of Life and/or End of Support?

Product NameDate of General AvailabilityEnd of Life DateEnd of Support DateFree Upgrade To
SMART SURFING
Smart Surfing for Mac 2012 Jul 31, 2009 Jul 31, 2013 Jul 31, 2013 Antivirus for Mac
Smart Surfing for Mac 2013 Sep 01, 2012 Jan 2016 Jan 2016 Antivirus for Mac
BEST BUY
Smart Surfing for Mac 2012 Sep 18, 2011 Dec 12, 2014 Sep 15, 2015 Internet Security for Mac 2016
Smart Surfing for Mac 2013 --- Jan 2016 Jan 2016 Internet Security for Mac 2016
INTERNET SERVICE PROVIDER (ISP)
Smart Surfing for Mac for ISP 2012 N/A May 2016 May 2016 Contact your Internet Service Provider.
Smart Surfing for Mac for ISP 2013 N/A May 2016 May 2016

 

Why should I install the latest version or upgrade my security software?

The latest versions of Trend Micro Security contains the newest features, performance improvements and extended services such as protection to your mobile devices, passwords, data and files.

 

My product has reached its EOL/EOS but my subscription has not yet expired. What can I do?

Do not worry. You can continue your subscription by downloading and installing the latest version (Antivirus for Mac). You will be using the same serial number which means that your expiration date remains the same. For instructions, on how to upgrade your current version to the latest version, check the table below.

 

My subscription has expired. What can I do?

You will need to purchase the latest version by doing either of the following:

 

What are the minimum system requirements to install the latest version?

To install the latest version, your Mac must meet the system requirements
Applies To: Trend Micro Smart Surfing for Mac - All;

Last Updated: Jul. 07, 2016 3:15 AM (PST)
Solution ID: 1114538