Upgrading your Trend Micro Security for Mac to the latest version

  • Solution ID:1054433
  • Last Updated:Sep. 24, 2018 5:30 AM (PST)
  • Applies to:Antivirus for Mac - 2016, 2017, 2018, 2019;
  • Upgrade | Antivirus for Mac

This article shows how to upgrade your Trend Micro Smart Surfing for Mac and Titanium Internet Security for Mac to Antivirus for Mac.


Take note of your serial number

To find your serial number, do the following:

  1. Click the Trend Micro icon on the upper right side of the menu bar.
  2. Click Open Trend Micro Antivirus for Mac on the list to open the Trend Micro program.

    Open Trend Micro Internet Security

     
  3. Click Subscription Expires at the lower right corner of the Trend Micro main console.

    Click Subscription Expires

                                      Antivirus for Mac 9.0


    Antivirus for Mac 8.0

                                      Antivirus for Mac 8.0

  4. The Subscription Information window will appear with your program information and Serial Number. Copy your Serial Number.

    Subscription Information

     
Make sure your Mac meets the system requirements
To check if your Mac meets the system requirements, refer to this Knowledge Base article: System Requirements for Trend Micro Security for Mac

 

Uninstall your old Trend Micro program (2018 or older version)

To uninstall your old Trend Micro program, do the following:

  1. Click Go > Application located in the upper-left of the Desktop.

    Applications

  2. Select Trend Micro.

    Trend Micro

  3. Select Uninstall Trend Micro Antivirus for Mac.

    Uninstall Trend Micro

  4. Click Uninstall.

    Uninstall

  5. Enter your "Mac credential" if necessary.

    Password

Download and install Antivirus for Mac

For installation instructions, refer to this Knowledge Base article: Installing Antivirus for Mac.