[Hotfix] Trend Micro Privacy Scanner for Twitter is not working

When Privacy Scanner for Twitter is enabled, it does not function properly.

The issue happens because a recent change in the Document Object Model (DOM) structure of Twitter prevents the Privacy Checker of the Trend Micro Security Toolbar from working normally.

To resolve the issue, enable the Trend Micro Security Toolbar using the new Twitter setting URL by installing this hotfix.
Follow the steps below:
Before you proceed:
  • This hotfix is ONLY applicable for the Internet Explorer web browser. Standby for the hotfix release applicable for other web browsers.
  • To install this hotfix, you must log onto your computer using an account with administrator privileges. If you have installed software on your computer before, you probably have these privileges.
  • We recommend that you print out this document or bookmark this page before proceeding because you will be asked to restart your computer during the procedure.
  1. Click the button below to download the hotfix:



  2. Double-click the Ti_1100_win_en_Titanium_ToolbarIE_hfb1042.exe icon to run it.
  3. Click Yes when the User Account Control appears.
  4. Choose I accept the terms of the license agreement, then click Next.
  5. Click Install.
  6. When a warning window appears, click OK.
    An "Installation successful!" message will appear after the hotfix has finished installing.
  7. Restart your computer.
Applies To: Antivirus+ Security - 2017;Internet Security - 2017;Maximum Security - 2017;Premium Security - 2017;

Last Updated: Feb. 22, 2017 2:17 AM (PST)
Solution ID: 1116740