End of Life (EOL) and End of Service (EOS) of Older Internet Security Versions

IMPORTANT::

If you have reached this page, it means you are using a product which has already reached its End of Life and/or End of Support.

A product's End of Life (EOL) marks the date that a particular program version is retired to make way for the latest available version. Eventually, the product will reach its End of Support (EOS) and it stops downloading updates. Also, technical support will be limited to upgrading to the latest version.

 

Why should I install the latest version or upgrade my security software?
The latest versions of Trend Micro Security contains the newest features, performance improvements and extended services such as protection to your mobile devices, passwords, data and files.

FOR WINDOWS XP AND WINDOWS VISTA USERS:

Microsoft has formally announced Windows XP (April 8, 2014) and Windows Vista (April 11, 2017) end of support. Because Microsoft no longer fixes issues on Windows XP and Windows Vista, it has become increasingly difficult for Trend Micro to keep users safe on these operating systems. We encourage all of our users to upgrade their PCs to a more modern operating system which will provide greater stability and security.
My product has reached its EOL/EOS but my subscription has not yet expired. What can I do?

Do not worry. You can continue your subscription by downloading and installing the latest version (Titanium). You will be using the same serial number which means that your expiration date remains the same. For instructions, on how to upgrade your current version to the latest version, check the table below.
My subscription has expired. What can I do?

You will need to purchase the latest version by doing either of the following:
What are the minimum system requirements to install the latest version?

To install the latest version, your computer must meet the system requirements.
Product NameDate of General AvailabilityEnd of Life DateEnd of Support DateFree Upgrade To
ANTIVIRUS PLUS ANTISPYWARE
Trend Micro AntiSpyware June 20, 2005 July 31, 2008 July 31, 2008 Antivirus+ Security 2018
Trend Micro PC-cillin AntiVirus 11 Nov 30, 2005 Dec 31, 2007 Dec 31, 2008
Trend Micro AntiVirus plus AntiSpyware 2007 Sep 18, 2006 Dec 31, 2008 Dec 31, 2009
Trend Micro AntiVirus plus AntiSpyware 2008 Sep 26, 2007 Dec 31, 2009 Dec 31, 2010
Trend Micro AntiVirus plus AntiSpyware 2009 Sep 15, 2008 Dec 31, 2010 Dec 31, 2011
Trend Micro AntiVirus plus AntiSpyware 2010 Sep 24, 2009 Dec 31, 2011 Dec 31, 2012
INTERNET SECURITY
PC-cillin Internet Security 2004 Oct 27, 2003 Dec 31, 2005 Dec 31, 2006 Internet Security 2018
PC-cillin Internet Security 2005 Oct 11, 2004 Dec 31, 2006 Dec 31, 2007
PC-cillin Internet Security 2006 Oct 31, 2005 Dec 31, 2007 Dec 31, 2008
Trend Micro PC-cillin Internet Security 2007 Sep 18, 2006 Dec 31, 2008 Dec 31, 2009
Trend Micro Internet Security 2008 Sep 26, 2007 Dec 31, 2009 Dec 31, 2010
Trend Micro Internet Security 2009 Sep 15, 2008 Dec 31, 2010 Dec 31, 2011
Trend Micro Internet Security 2010 Sep 24, 2009 Dec 31, 2011 Dec 31, 2012
INTERNET SECURITY PRO
Trend Micro Internet Security Pro 2008 Sep 26, 2007 Dec 31, 2009 Dec 31, 2010 Maximum Security 2018
Trend Micro Internet Security Pro 2009 Sep 15, 2008 Dec 31, 2010 Dec 31, 2011
Trend Micro Internet Security Pro 2010 (version 3.0) Sep 24, 2009 Dec 31, 2011 Dec 31, 2012
BEST BUY
Trend Micro Antivirus Plus 2008 Sep 26, 2007 Aug 1, 2013 Nov 15, 2015 Internet Security 2017
Trend Micro Antivirus Plus 2009 Sep 15, 2008 Aug 1, 2013 Nov 15, 2015
Trend Micro Antivirus Plus 2010 Sep 24, 2009 Dec 12, 2014 Nov 15, 2015
Trend Micro Antivirus Plus 2011 Sep 26, 2010 Dec 12, 2014 Jan 31, 2016
Trend Micro Antivirus Plus 2012 Sep 18, 2011 Dec 12, 2014 Jan 31, 2016
Internet Security Pro 2010 --- --- ---
Internet Security 2011 --- --- ---
Internet Security 2012 --- --- Nov 18, 2015
Internet Security 2013 --- Feb 17, 2016 Nov 01, 2016
Internet Security 2014 --- --- Feb 08, 2017
Internet Security 2015 --- --- Feb 08, 2017
DELL
Trend Micro Titanium for Dell (version 3.1) --- --- Nov 1, 2016 ---
Trend Micro Internet Security for Dell --- --- --- Titanium Internet Security
PC-cillin Internet Security for Dell 12 (2005) --- --- ---
PC-cillin Internet Security for Dell 14 --- --- ---
PC-cillin Internet Security for Dell 14.7 --- --- ---
INTERNET SERVICE PROVIDER (ISP)
Antivirus+ for ISP (2011, 2012) --- --- --- Contact your Internet Service Provider.
Internet Security for ISP (2011, 2012) --- --- ---
Maximum Security for ISP (2011, 2012) --- --- ---
OTHER PROGRAMS
SafeSync Sep 2010 Jan 31, 2016 Jan 31, 2017 N/A
Trend Micro Titanium (version 2.0) Nov 1, 2009 --- Sep 30, 2015 Trend Micro Security 2018
Trend Micro Titanium (version 2.2) Feb 1, 2010 --- Sep 30, 2015
Trend Micro Titanium (version 3.0) --- --- Nov 1, 2016
Trend Micro Titanium (version 5.0) --- --- Dec 5, 2016
Trend Micro Titanium (version 6.0) --- --- Jan 10, 2017
Trend Micro Titanium (version 7.0) --- --- Feb 8, 2017
Trend Micro Titanium (version 8.0) --- --- Feb 8, 2017
Trend Micro Online Guardian Dec 8, 2011 Mar 31, 2014 Aug 31, 2015 Maximum Security 2018
WINDOWS STORE APPS
Trend Micro SafeSurfing (aka SafeGuard) --- May 17, 2016 May 17, 2016 N/A
Trend Micro GoEverywhere --- May 31, 2016 May 31, 2016 N/A
Trend Micro Security Center --- May 31, 2016 May 31, 2016 N/A

 

Why should I install the latest version or upgrade my security software?

The latest versions of Trend Micro Security contains the newest features, performance improvements and extended services such as protection to your mobile devices, passwords, data and files.
My product has reached its EOL/EOS but my subscription has not yet expired. What can I do?

Do not worry. You can continue your subscription by downloading and installing the latest version (Titanium). You will be using the same serial number which means that your expiration date remains the same. For instructions, on how to upgrade your current version to the latest version, check the table below.
My subscription has expired. What can I do?

You will need to purchase the latest version by doing either of the following:
What are the minimum system requirements to install the latest version?

To install the latest version, your Mac must meet the system requirements .
Product NameDate of General AvailabilityEnd of Life DateEnd of Support DateFree Upgrade To
SMART SURFING
Smart Surfing for Mac 2012 Jul 31, 2009 Jul 31, 2013 Jul 31, 2013 Antivirus for Mac
Smart Surfing for Mac 2013 Sep 01, 2012 Jan 2016 Jan 2016
BEST BUY
Smart Surfing for Mac 2012 Sep 18, 2011 Dec 12, 2014 Sep 15, 2015 Antivirus for Mac
Smart Surfing for Mac 2013 --- Jan 2016 Jan 13, 2016
Internet Security for Mac 2014 --- --- Feb 08, 2017
Antivirus for Mac 2014 --- --- Feb 08, 2017
Antivirus for Mac 2015 --- --- Feb 08, 2017
INTERNET SERVICE PROVIDER (ISP)
Smart Surfing for Mac for ISP 2012 N/A May 2016 May 2016 Contact your Internet Service Provider
Smart Surfing for Mac for ISP 2013 N/A May 2016 May 2016
TITANIUM INTERNET SECURITY FOR MAC
Titanium Internet Security for Mac 2012 N/A ---- Sep 15, 2015 Antivirus for Mac
Titanium Internet Security for Mac 2013 N/A --- Jan 13, 2016
Titanium Internet Security for Mac 2014 N/A --- Feb 08, 2017
Antivirus for Mac 2015 N/A --- Feb 08, 2017

 

Why should I install the latest version or upgrade my Mobile Security app?

The latest versions of Trend Micro Mobile Security contains the newest features, performance improvements and extended services.
My product has reached its EOL/EOS but my subscription has not yet expired. What can I do?

Do not worry. You can continue your subscription by downloading and installing the latest version of Trend Micro Mobile Security. You will be using the same activation key which means that your expiration date remains the same. For instructions, on how to upgrade your current version to the latest version, check the table below.
My subscription has expired. What can I do?

You will need to purchase the latest version by doing either of the following:
Have more questions about EOS/EOL?

Check these Knowledge Base articles: SafeSync | Mobile Security | Longevity
Product NameDate of General AvailabilityEnd of Life DateEnd of Support DateFree Upgrade To
SafeSync --- Dec 10, 2015 Dec 31, 2016 N/A
Trend Micro Mobile Security (2.x, 3.x, 5.x) --- Apr 30, 2016 Apr 30, 2016 ---
Longevity for Android --- --- Nov 30, 2015 N/A
Mobile Backup and Restore --- July 6, 2016 July 6, 2016 N/A
Applies To: Internet Security - 2008, Internet Security - 2009, Internet Security - 2010;Internet Security Pro - All;Titanium AntiVirus + - All;Titanium Internet Security - All;Titanium Maximum Security - All;Titanium Premium Security - All;Trend Micro Internet Security for Best Buy - All;Trend Micro Internet Security for Dell - All;Trend Micro Smart Surfing for Mac - All;

Last Updated: Sep. 15, 2017 5:22 AM (PST)
Solution ID: 1116701