Using the Folder Shield feature of Trend Micro Security

 

NEWS ADVISORY:

Learn how Trend Micro protects you against the latest WCRY (WannaCry) Ransomware Attack. Click here.

 

Learn how to use the Folder Shield feature of your Trend Micro Security.

What Folder Shield does:

  • adds an extra layer of defense that limits access to files within the protected folder.
  • prevents ransomware from maliciously encrypting your files and holding them hostage until you pay the attacker.
  • is your last layer of protection against ransomware. Folder Shield prevents every process or service, unless whitelisted, from accessing the files inside the protected folder. The Folder Shield feature is like the Windows Operating System's User Account Control, but more aggressive.

Setting up Folder Shield
To setup the Folder Shield feature of Trend Micro Security, do the following:
  1. Open your Trend Micro Security
    • Double-click the Trend Micro icon on your desktop.
    • Double-click the Trend Micro icon on your system tray (near the clock).
  2. Click Data.
    data
  3. Click Configure.
    configure
  4. An Introduction Window will appear. Read the introduction, then click OK.
    intro

    If you don't want the Introduction window to appear everytime you access Folder Shield, tick Don't show this introduction again before clicking OK.
  5. To choose a folder to protect, click the link beside Selected folder:
    Selected Folder
  6. Navigate to the folder you want to protect, then click OK.
    Find Folder

    A Setup Complete Window will appear after you have successfully selected your folder.
    Setup Complete
  7. To change the folder you want to protect, click the link beside Protected folder:
    Change Folder
  8. Click OK to close the window and enable your settings.

Adding a program to the Trusted Program List
You can use this list to specify programs that can access files protected by Folder Shield. Any programs that you have trusted when asked by your security software will also be added to the list.
To add a program, do the following:
  1. Click Data.
    data
  2. Click Configure.
    configure
  3. Click Trusted Program List link.
  4. Click Add.
  5. Click Browse. Search for the program you want that can access files protected by Folder Shield, then click OK.
    Note:You can only add one program at a time.
  6. Click Done  to save the changes.
    To remove a program on the list, tick the box of the program, then click Remove.

What should I do when I get a pop-up message saying "Block this program?"?
You receive "Block this program?" pop-up message from your Trend Micro Security program when an unknown process tries to access your files protected by Folder Shield. Below are sample images of Folder Shield blocking WCRY ransomware attacks:
  
In this case, we suggest you to click Block  which is the recommended action.

 

 

Applies To: Antivirus+ Security - 2017;Internet Security - 2017;Maximum Security - 2017;Premium Security - 2017;

Last Updated: May. 19, 2017 2:11 AM (PST)
Solution ID: 1114795