Installing Trend Micro Security 2017

Learn how to download, install and activate Trend Micro Security on your computers.

Choose from the tabs below whether you are installing from your Windows PC or your Apple Mac:

For installation instructions, you can watch this video tutorial or follow the steps below:

STEP 1. Make sure your computer meets the system requirements

FOR WINDOWS XP AND WINDOWS VISTA USERS:

Microsoft has formally announced Windows XP (April 8, 2014) and Windows Vista (April 11, 2017) end of support. Because Microsoft no longer fixes issues on Windows XP and Windows Vista, it has become increasingly difficult for Trend Micro to keep users safe on these operating systems. We encourage all of our users to upgrade their PCs to a more modern operating system which will provide greater stability and security.

I'm still using Windows XP, what Trend Micro Security program can I install on my computer?

You can install Trend Micro Security version 10 on your Windows XP. For more information, refer to this Knowledge Base article section:
 Windows XPWindows VistaWindows 7Windows 8
and 8.1
Windows 10
Operating System Version INCOMPATIBLE (32 or 64-bit)
SP2 or higher
(32 or 64-bit)
SP1 or higher
(32 or 64-bit)

Note: Windows RT is not supported.
(32 or 64-bit)

Windows 10 Creators Update
Processor 800 MHz
(1GHz recommended)
800 MHz
(1GHz recommended)
1GHz 1GHz
Note: These processors support SSE2 Instruction Set.
Memory 512MB
(1GB recommended)
1GB
(32-bit)
2GB
(64-bit)
1GB
(2GB recommended)
(32-bit)
2GB
(64-bit)
1GB
(2GB recommended)
(32-bit)
2GB
(64-bit)
Free Disk Space 1.3 GB
(1.5 GB recommended)
Web Browser
  • Microsoft Internet Explorer 9.0
  • Mozilla Firefox latest version
  • Google Chrome latest version
  • Microsoft Internet Explorer 9.0, 10.0 and 11.0
  • Mozilla Firefox latest version
  • Google Chrome latest version
  • Microsoft Internet Explorer 10.0 and 11.0
  • Mozilla Firefox latest version
  • Google Chrome latest version
  • Microsoft Internet Explorer 11.0
  • Microsoft Edge latest version
  • Mozilla Firefox latest version
  • Google Chrome latest version
Internet Connection Broadband or equivalent high speed connection is highly recommended.
Display
  • Desktop - High-colour display with 1280 x 720 pixel resolution or above
  • Windows Store - 1064 x 768 pixel resolution or above
  • Snap Apps - 1366 x 768 pixel resolution or above
PDF Reader Any

STEP 2. Download
  1. Download the installer file to begin the installation.
    Serial Number Starts with an 'X'
    Maximum Security
    Serial Number Starts with a 'P'
    Internet Security
    Serial Number Starts with an 'A'
    Antivirus+ Security
    Note: If your serial number starts with "T", contact Best Buy or your Internet Service Provider, depending on where you purchased the program.
  2. Double-click the installer to run it.
    Click Yeswhen the User Account Control window appears.
  3. Wait for the installer to extract the files needed for the installation.

STEP 3. System Check
  1. Wait as Trend Micro checks if your computer is compatible for installation.
    System Check

STEP 4. Serial Number
  1. Type your serial number, then click Next.
    Type serial number
    Notes:

STEP 5. License Agreement
  1. Read the License Agreement, then click Agree and Install.
    License Agreement

STEP 6. Installation
  1. Wait for the program to install. This may take a couple of minutes.
    Installation

STEP 7. Confirmation
  1. Provide a computer name, then click Next.
    Computer Name
  2. Type your email address, then click Next.
    Email Address
  3. Fill out the Account Information window, then click Next.
    Enter Account Information
  4. Check the information that you provided, then click Next.
    Check entered account information
  5. Click Finish.
    Finish
  6. After activating, you will see the main console of Trend Micro Security.
    Your protection upon installation is configured for optimum protection so you don't need to do anything.
    Main Console

For installation instructions, you can watch this video tutorial or follow the steps below:

STEP 1. Download
  1. Download the disk image (.DMG) or installer file, then save it to your desktop.

     

     

  2. Open the Antivirus for Mac installer.
  3. Click Install Trend Micro Antivirus.
    Installer
  4. Click Open on the security warning to continue the installation.
  5. Click Continue.
    Installer Prompt

STEP 2: Introduction
  1. Click Continue on the Welcome screen.
    Welcome screen

STEP 3: License Agreement
  1. Read the License Agreement, then click Continue.
    License Agreement
  2. Click Agree when prompted to accept the License Agreement.
    Agree on License Agreement
    You can click Disagree if you do not agree with the terms of the License Agreement but this will automatically terminate the installation process.

STEP 4: Serial Number
  1. Type your serial number on the field provided, then click Continue.
    Enter serial number
    You can find the serial number from the CD sleeve or Order Confirmation email.
    If you want to install the trial version, select Start a free trial of Trend Micro Antivirus, then click Continue.

STEP 5: Installation
  1. Click Install .
    Install
  2. Type your administrator password, then click Install Software.
    Type administrator password
    The administrator password is created when you first set up your Mac operating system. Wait while the Trend Micro components are installed onto your Mac.

STEP 6: Subscription
  1. Provide your email address, then click Continue.
    Type email address

STEP 7: Summary
  1. Click Close after the installation is done.
    Installation successful
Video Tutorial

Applies To: Antivirus for Mac - 2017;Antivirus+ Security - 2017;Internet Security - 2017;Maximum Security - 2017;Premium Security - 2017;

Last Updated: Jun. 13, 2017 11:54 PM (PST)
Solution ID: 1114645