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End of Life and End of Support of Trend Micro Online Guardian for Families

This article discusses the End of Life (EOL) and End of Support (EOS) of Trend Micro Online Guardian.
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What Is End Of Life (EOL) / End Of Support (EOS)?

A product's End of Life (EOL) marks the date that a particular program version is retired to make way for the latest available version. End of Support (EOS) marks the date when a product stops downloading updates. Also, technical support will be limited to upgrading to the latest version.


When Will Online Guardian Reach Its EOL/EOS Date?

End of LifeEnd of Support
September 30, 2014 October 31, 2015


I Got An Email Saying That My Online Guardian Has Reached Its EOL But My Subscription Has Not Yet Expired. What Can I Do?

Online Guardian is now part of the latest Trend Micro Security software. Contact our Technical Support for additional assistance.


Is There A Product Similar To Online Guardian That I Can Get?

All the features of Online Guardian is available in the following versions of Trend Micro Security software:
  • Premium Security
  • Maximum Security
  • Internet Security
If you want to purchase or try, visit
If you already have any of these programs installed, check this Knowledge Base article: Using the Parental Controls feature of Trend Micro Security.


How Do I Remove Online Guardian From My Computer?

  1. Go to Start > Control Panel > Add or Remove Programs or Uninstall Program.
  2. Click Trend Micro Online Guardian for Families, and then click Remove or Uninstall.
  3. Type your email address and password when you are prompted.
  4. Click Uninstall.
    The uninstallation progress window will appear.
  5. Wait for the uninstallation to finish, and then click Close.
  6. Click Yes to restart your computer.
Video Tutorial

Applies To: Online Guardian for Families - All;

Last Updated: Oct. 08, 2015 6:08 AM (PST)
Solution ID: 1112375