Keeps getting an email that Trend Micro Security subscription is about to expire

  • Solution ID: 1109412
  • Last Updated: Oct. 16, 2017 1:35 AM (PST)
  • Applies to: Antivirus+ Security - 2015, 2016, 2017;2018;Internet Security - 2015, Internet Security - 2016, Internet Security - 2017;Internet Security - 2018;Maximum Security - 2015, Maximum Security - 2016, Maximum Security - 2017;Maximum Security - 2018;Premium Security - 2015, Premium Security - 2016, Premium Security - 2017;Premium Security - 2018;
  • Keeps getting that subscription is about to expire | Trend Micro Security

Learn what to do when you keep on getting an email that your Trend Micro subscription is about to expire.

This can happen in any of the following scenarios:

  • You have an existing Trend Micro subscription that is about to expire
  • You purchased a new Trend Micro subscription without disabling your old subscription
  • You have not yet activated your new serial number after upgrading your existing subscription

Subscription has not been renewed
Subscription is subscribed to the Automatic Renewal program
Subscription has already been renewed