Finding the subscription information on your Trend Micro Security software

  • Solution ID:1109371
  • Last Updated:Sep. 25, 2019 12:18 AM (PST)
  • Applies to:Antivirus+ Security - 2018;2019;2020;Internet Security - 2018;Internet Security - 2019;Internet Security - 2020;Maximum Security - 2018;Maximum Security - 2019;Maximum Security - 2020;Premium Security - 2018;Premium Security - 2019, Premium Security - 2020;
  • Subscription Information | Trend Micro Security

This article shows how you can access your Trend Micro Security Subscription Information​ to:

  • View the following information:
    • Protection remaining (in days)
    • Software name
    • Expiration Date
    • Email Address
    • Computer Name (available in paid version only)
    • Location (available in paid version only)
    • Serial Number (available in paid version only)
  • Buy a new subscription
  • Purchase a renewal

To check your subscription information, do the following:
  1. Open the main console of the Trend Micro Security software. Do any of the following:
    • Double-click the Trend Micro icon on your desktop.
    • Double-click the Trend Micro  system tray icon at the bottom right of your computer, near the computer clock.
  2. Click the expiry date at the bottom of the main console.

    Expiry Date Main Console

    If the expiration date is not showing on the lower right side, your subscription is probably from BestBuy.

    You can contact our Technical Support for further assistance.

    This will open the Subscription Information window.

    Paid Version Subscription Information

  3. Click Close. You can click Edit subscription information if you want to modify the subscription information details.