Downloading, installing and activating the programs bundled with Trend Micro Security software

This article shows you how to download, install and activate additional protection to your other devices using your Trend Micro Security license.
Click on the device you want to protect from the tabs below:
Mobile Security for Android

Note: This option is only available on Maximum Security and Premium Security subscription. To learn more, refer to this Knowledge Base article: Trend Micro Security feature comparison.

To install Mobile Security, do the following:
  1. Download the app from Google Play Store by doing either of the following:
    • On your android device, open Google Play Store, then search for "Trend Micro Mobile Security".
    • Go to the Google Play Store by clicking the button below:
  2. Tap Install, then tap Accept to accept the app permissions.
  3. Wait for the installation to finish.
  4. Tap Open.
  5. After reading the Trend Micro License Agreement, tap Accept and Continue.
  6. Tap Join if you want to help make Mobile Security better or tap Skip.
  7. On the bottom left corner, tap Buy/Activate.
  8. Tap Use Activation Code, then enter your serial number.
  9. Tap OK.
  10. Sign in to your Trend Micro account.
Mobile Security for iOS

Notes:

To install Mobile Security, do the following:
  1. Go to App Store, then search for Trend Micro.
  2. Open Trend Micro Mobile Security, then tap Get.
  3. Tap Install.
  4. Tap Open once installation is finished.
  5. Accept the License Agreement.
  6. Tap Next then Done to exit the help screen guide.
  7. To activate, follow the instructions below depending on how you purchased the app:
    • Subscriptions bundled with Trend Micro Security:
      1. Tap Set Up Account.
      2. Sign in to your Trend Micro account.
    • Using an Activation Code:
      1. Go to the Activation Portal.
      2. Type your activation code, then click Next.
      3. Sign in to your Trend Micro account or create a new account by clicking Need an account?.
      4. Fill out the required information, then click Next.
      5. Launch the Trend Micro Mobile Security app.​
      6. Go to Settings > Set Up Account, then sign in with your Trend Micro account.
Trend Micro Security for Windows
To install the program, do the following:
  1. Download the installer file to begin the installation.

     

    For serial number starting with X
    For serial number starting with P
    For serial number starting with A

    Note: If your serial number starts with "T", contact Best Buy or your Internet Service Provider, depending on where you got the product.

  2. Double-click the installer to run it.
  3. Click Yes when the User Account Control window appears.
    Wait for the installer to extract the files needed for the installation.
  4. Type your serial number, then click Next.
    Enter your Serial Number
  5. Read the License Agreement, then click Agree and Install.
    Accept the License Agreement
  6. Type your email address, then click Next.
    Enter email address
  7. Provide a name for the installation.
    Activate Your Protection

    Notes:

  8. Click Finish when done.
  9. After activating, you will see the main console of Trend Micro Security.
    Your protection upon installation is configured for optimum protection so you don't need to do anything.
    Protected | Main Console

Note for Windows XP Users:
On April 8th, 2014, Microsoft formally announced the Windows XP end of support. Because Microsoft no longer fixes issues on Windows XP, it has become increasingly difficult for Trend Micro to keep users safe on this operating system. While our internet security products can be installed on Windows XP, we encourage all of our users to upgrade their PCs to a more modern operating system which will provide greater stability and security. You can refer to this article for more information.

Antivirus for Mac

Note: This option is only available on Maximum Security and Premium Security subscription. To learn more, refer to this Knowledge Base article: Trend Micro Security feature comparison.

To install the program, do the following:
  1. Download the disk image (.DMG) or installer file, then save it to your desktop.
  2. Open the Antivirus for Mac installer.
  3. Click Install Trend Micro Antivirus.
    Installer
  4. Click Open on the security warning to continue the installation.
  5. Click Continue.
    Installer Prompt
  6. Click Continue on the Welcome screen.
    Welcome screen
  7. Read the License Agreement, then click Continue.
    License Agreement
  8. Click Agree when prompted to accept the License Agreement.
    Agree on License Agreement

    Note: You can click Disagree if you do not agree with the terms of the License Agreement but this will automatically terminate the installation process.

  9. Type your serial number on the field provided, then click Continue.
    Enter serial number

    Note: You can find the serial number from the CD sleeve or Order Confirmation email. If you want to install the trial version, select Start a free trial of Trend Micro Antivirus, then click Continue.

  10. Click Install.
    Install
  11. Type your administrator password, then click Install Software.
    Type administrator password

    Note: The administrator password is created when you first set up your Mac operating system. Wait while the Trend Micro components are installed onto your Mac.

  12. Provide your email address, then click Continue.
    Type email address
  13. Click Close after the installation is done.
    Installation successful
Video Tutorial

Applies To: Antivirus+ Security - 2015, Antivirus+ Security - 2016, Antivirus+ Security - 2017;Internet Security - 2015, Internet Security - 2016, Internet Security - 2017;Maximum Security - 2015, Maximum Security - 2016, Maximum Security - 2017;Premium Security - 2015, Premium Security - 2016, Premium Security - 2017;Titanium AntiVirus + - All;Titanium Internet Security - All;Titanium Maximum Security - All;Titanium Premium Security - All;

Last Updated: Dec. 02, 2016 4:31 AM (PST)
Solution ID: 1104632