Enabling the Trend Micro Toolbar in Google Chrome

You receive the following notification from your Trend Micro Security software:

safe guard chrome

"To avoid spyware scams, and other online threats, please get the Trend Micro Toolbar for the Chrome browser."

This happens because Google Chrome released a security enhancement that automatically disables all third-party browser extensions which includes the Trend Micro Toolbar.

The Trend Micro Toolbar provides additional security by working with Google Chrome to provide safety ratings to websites when you do searches online. This allows you to check whether a link or website is either Safe, Suspicious or Dangerous before you access it.


Why am I getting this message?
This message appears if you recently installed your Trend Micro Security program or your Google Chrome has been upgraded to the latest version. Due to security updates applied to the latest version of Google Chrome, third-party extensions, including the Trend Micro extensions, can only be enabled by downloading them from the Google Chrome Web Store.

 

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How do I enable the toolbar?
To enable toolbar, do the following:
Before proceeding further, take note that:
  • The Trend Micro Toolbar is not searchable in Google Chrome Web Store because it is intended only for customers with Trend Micro Security installed. 
  • The only way to download the toolbar is by opening this page in Google Chrome and clicking this  Chrome Webstore link.
  • Enabling the Trend Micro Toolbar is free.
  • If you are not using Google Chrome, click the Don't show this again link in the error message.
  1. Click the Chrome Web Store  icon below to find the Trend Micro Toolbar in the webstore.
    Google Chrome Web Store
  2. The webstore will open in a new tab. Click the Add to Chrome  button  to download the Trend Micro Toolbar.
     Add to Chrome Trend Micro Toolbar
    If the button says "Added to Chrome" instead of "Add to Chrome" it means that the Trend Micro Toolbar is already installed. You may proceed to this article if the Trend Micro Toolbar is still not yet enabled: Trend Micro Toolbar is missing in Google Chrome after installing Trend Micro Security program.
  3. Click Add  when the Confirm New Extension window appears. A notification saying "Trend Micro Toolbar has been added to Chrome" will appear.
    Confirm New Extension

    Once you see this notification, it means you have successfully installed the Trend Micro Toolbar.
    Successfully enabled

    If you keep getting the message even after enabling the extension, click Don't show this again.
    Don't show this again

Why cannot I find the Trend Micro Toolbar in Google Web Store?
The Trend Micro Toolbar is not searchable in Google Chrome Web Store because it is intended only for customers with Trend Micro security software. You can only download the toolbar if your Trend Micro security software is installed. You can get the Trend Micro Toolbar only by clicking the Chrome Web Store icon under Step 1 on How Do I Enable The Toolbar?.

Why am I receiving a notification saying the original extensions will be merged into one?
The  old Trend Micro Toolbar has 3 extensions and each has different functions. All functions will now be merged into 1 extension so you will not need to download 3 separate extensions from Google Chrome Web Store.

Why am I seeing duplicate Trend Micro Toolbar icons from Chrome?
When you see two Trend Micro Toolbar icons in Google Chrome, just restart Google Chrome to remove one of the icons.

 

Applies To: Antivirus+ Security - 2016;2015;2017;Internet Security - 2016;Internet Security - 2015;Internet Security - 2017;Maximum Security - 2016;Maximum Security - 2015;Maximum Security - 2017;Premium Security - 2016;Premium Security - 2015;Premium Security - 2017;

Last Updated: Feb. 19, 2017 11:22 PM (PST)
Solution ID: 1104223