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"Installation Incomplete... Error code: #0, 1007, 0x000” message appears when installing Trend Micro Security software
(Trend Micro 2015, 2016, and 2017)
You seem to have a corrupted installer, and will need to replace it. (Error code: #0, 1007, 0xe0000000)
No changes have been made to this computer."
- Download the installer file to begin the installation.
For serial number starting with XFor serial number starting with PFor serial number starting with A
Note: If your serial number starts with "T", contact Best Buy or your Internet Service Provider, depending on where you got the product.
- Double-click the installer to run it.
Click Yes when the User Account Control window appears.
- Wait for the installer to extract the files needed for the installation.
- Wait as Trend Micro checks if your computer is compatible for installation.
- Type your serial number, then click Next.
- If you forgot your Trend Micro Serial Number, check this Knowledge Base article: Finding your Trend Micro Security's serial number.
- If you get the error message "Invalid Serial Number", check this Knowledge Base article: “Invalid Serial Number” error message appears when registering Trend Micro program.
- Read the License Agreement, then click Agree and Install.
- Wait for the program to install. This may take a couple of minutes.
- Click Finish.
You will see the main console of your Trend Micro Security program.
Last Updated: Oct. 19, 2016 5:22 AM (PST)
Solution ID: 1104173