Retrieve encrypted files after CryptoLocker Ransomware infection

  • Solution ID:1099221
  • Last Updated:Aug. 23, 2019 6:17 AM (PST)
  • Applies to:Antivirus+ Security - 2018;Antivirus+ Security - 2019;Antivirus+ Security - 2020;Internet Security - 2018;Internet Security - 2019;Internet Security - 2020;Maximum Security - 2018;2019;2020;Premium Security - 2018;Premium Security - 2019;Premium Security - 2020;
  • Retrieve Encrypted Files | Trend Micro Security

This article shows you how to retrieve the files that were encrypted by the CryptoLocker Ransomware.

For more information about ransomware, refer to our Threat Encyclopedia: Ransomware.


OPTION 1: Restore from Backup
OPTION 2: Restore from Shadow Copy
OPTION 3: Perform a System Restore