Transferring protection from one device to a phone or tablet

Learn how to transfer the full license of your Micro Mobile Security for Android to a new device or another device (phone or tablet)​.

The Transfer License feature appears when:

  • All Golden Key seats are taken
  • Your device has expired and another subscription is already registered under the same account

Installing Mobile Security on a new device
To install Mobile Security on your new device, do the following:
  1. Open the Trend Micro Security main console by doing either of the following:
    • Double-click the Trend Micro icon on your desktop.
    • Double-click the Trend Micro system tray icon on the bottom right of your computer, near the computer clock.
  2. Click Protect Another Device.
    Main console
  3. Click Android. A new window will appear.
    Select Android option
  4. Download the installer file by doing either of the following:
    • Send the Trend Micro Mobile Security installer to your email.
      1. Click the email icon.
        Send to email
      2. Enter your email address.
      3. Enter the captcha code.
      4. Click OK.
        Send to email
    • Download Trend Micro Security installer to your Android device.
      1. Click the QR code icon.
        Click QR
      2. Scan the QR code.
        Scan QR
      3. Download the program to your device.
    • You can also get the Trend Micro application by visiting:
      • Google Play
      • Trend Micro
      • Amazon App Store
        Other ways

Installed but not yet transferred
To activate your Mobile Security on a new device, do the following:
  1. Tap Trend Micro Mobile Security.
  2. Tap Menu.
  3. Tap Settings.
  4. Do either of the following:
    1. Tap Buy/Activate then tap Want to transfer a subscription? Sign in now.​
    2. Tap Use an Activation Code. Enter the activation code then tap OK.
  5. Sign in to your Trend Micro account then select the full license subscription you want to transfer.
  6. Tap OK.
Applies To: Mobile Security for Android - All;Mobile Security for iOS - All;

Last Updated: Sep. 19, 2017 9:21 PM (PST)
Solution ID: 1095283