Programs to remove before installing Trend Micro Security

This article contains the list of programs that can cause conflict and has to be removed before installing Trend Micro Security software.

Note: It is advised to install only one version of an antivirus program on your computer. Having multiple antivirus programs installed at the same time can cause performance issues and make your computer more vulnerable to threats.


List of programs to remove

Note: If there are issues encountered while uninstalling any of the programs, visit their corresponding support website.

Trend Micro
  • Trend Micro Titanium (all versions)
  • Trend Micro Anti-Spam Toolbar
  • Trend Micro Anti-Spyware
  • Trend Micro Antivirus (all versions)
  • Trend Micro Browser Guard
  • Trend Micro Firewall Booster
  • Trend Micro HouseCall
  • Trend Micro Internet Security (all versions)
  • Trend Micro OfficeScan
  • Trend Micro Protection
  • Trend Micro RUBotted
  • Trend Micro Safe Surfing Companion
  • Trend Micro Security (all versions)
  • Trend Micro Security for Dell (all versions)
  • Trend Micro TrendProtect Desktop
  • Trend Micro Web Protection Add-On
  • Trend Micro Worry-Free Business Security
Kaspersky
  • Kaspersky Anti-Virus
  • Kaspersky Anti-Virus for Workstation
  • Kaspersky Anti-Virus Personal
  • Kaspersky Anti-Virus Personal Pro
  • Kaspersky Internet Security
  • Kaspersky Internet Security 16
  • Kaspersky Internet Security 2013
  • Kaspersky Personal Security Suite
  • Kaspersky Pure
  • Kaspersky Security scan
McAfee
  • McAfee AntiSpyware
  • McAfee AntiTheft
  • McAfee AntiVirus Plus
  • McAfee Family Protection
  • McAfee Firewall
  • McAfee Internet Security
  • McAfee Internet Security Suite
  • McAfee Online Backup
  • McAfee PC Protection Plus
  • McAfee Security Scan
  • McAfee Security Scan Plus
  • McAfee SiteAdvisor
  • McAfee Host Intrusion Prevention
  • McAfee Site Advisor Enterprise Plus
  • McAfee Total Protection
  • Mcafee Virus Scan Enterprise
  • McAfee VirusScan
  • McAfee VirusScan Enterprise
  • McAfee VirusScan Home
  • McAfee VirusScan Pro
  • McAfee.com Internet Security Super
  • McAfee.com Personal Firewall Plus
  • McAfee.com SecurityCenter
  • McAfee.com SpyKiller
Symantec (Norton)
  • Norton 360 (all version)
  • Norton Anti Virus Retail Professional
  • Norton AntiBot
  • Norton AntiSpam
  • Norton AntiVirus
  • Norton AntiVirus Professional Edition
  • Norton AV Corp Edition
  • Norton Confidential (Symantec Corporation)
  • Norton Identify Safe
  • Norton Internet Security
  • Norton Online Family
  • Norton Personal Firewall
  • Norton Safety Minder 1.2.2.2 (32/64 bit)
  • Norton Safe Web Lite
  • Norton Security
  • Norton Security Scan
  • Norton Internet Security
  • Symantec AntiVirus
  • Symantec Antivirus Corporate Edition
  • Symantec AntiVirus Win64
  • Symantec Client Security
  • Symantec Endpoint Protection
  • Symantec Protection Agent
AVG
  • AVG
  • AVG Anti-Malware
  • AVG Anti-Spyware
  • AVG AntiVirus
  • AVG Anti-Virus Free
  • AVG Anti-Virus Pro
  • AVG PC TUNEUP
  • AVG Internet security
Microsoft
  • Microsoft Live One Care
  • Microsoft Live Family Safety
  • Microsoft Security Essentials

Note: The Windows Defender will be disabled automatically when you install your Trend Micro Security software. There is no need to uninstall the program from your computer.

Others
  • 360 Antivirus
  • 360 Safe
  • 360 Security Guard
  • Ad-Aware
  • Ad-Aware Browsing Protection
  • Ad-Aware SE Personal
  • Ad-Aware SE Plus
  • Ad-Aware SE Professional
  • AdSubtract Pro
  • Ad-Aware Total Security
  • AhnLab SpyZero
  • AhnLab V3 VirusBlock Internet Security
  • AhnLab V3 VirusBlock Internet Security Platinum
  • Ansav
  • Anvi Smart Defender
  • Arovax! AntiSpyware
  • AV avast! Free AntiVirus
  • Avast! 8 Antivirus
  • Avast! 8 Internet Security
  • Avast! 8 Premier
  • Avast! Antivirus Home/Professional Edition
  • Avira AntiVir Personal/Premium/Premium Security Suite
  • Avira AntiVir PersonalEdition Classic
  • Avira Free Antivirus 2013
  • Avira Security Suite
  • 百度卫士 (Baidu Guard)
  • Bear Share
  • Beat Trojan
  • BitDefender Antivirus
  • BitDefender Anti-Virus Plus
  • BitDefender Game Safe
  • Bitdefender Internet Security 2013
  • BitDefender Total Security
  • BlackICE 3.6
  • Browser Guard
  • BullGuard AntiVirus
  • CA Anti-Spam
  • CA Antispyware
  • CA Anti-Virus
  • CA Internet Security Suite
  • CA Personal Firewall
  • CA Security Suite
  • Check Point NGR 54
  • Check Point NGR 55
  • Check Point VPN-1 SecureClient
  • Clam AntiVirus
  • COMODO Cloud Antivirus
  • Comodo Firewall Free
  • Comodo Internet Security
  • Cyber Defender Anti-Spyware
  • Cyber Defender Early Detection Center
  • Cyber Sitter
  • Digiturbo VirusDoctor
  • Dr.Web
  • e-frontier Virus Killer Personal Firewall
  • e-frontier VirusKiller
  • e-frontier VirusKiller Firewall
  • eScan AntiVirus
  • eScan Internet Security
  • eScan Total Security
  • ESET Family Security
  • ESET (NOD32) Antivirus
  • ESET (NOD32) Antivirus System
  • ESET (NOD32) Smart Security
  • eTrust AntiSpyware
  • eTrust Antivirus
  • eTrust EZ Armor
  • eTrust PestPatrol AntiSpyware
  • File Security
  • FileSecurity
  • Final Security
  • Flet's Connection Tool
  • FletsTool
  • Folder Lock
  • FortiClient
  • Forticlient Host Security
  • F-Secure Anti-Virus
  • F-Secure Client
  • F-Secure Internet Security
  • G Data Antivirus
  • G Data AntiVirus 2016
  • G Data Internet Security
  • G Data Interenet Security 2016
  • G Data Total Protection
  • Geekbuddy 32
  • Geekbuddy 64
  • Intermute AdSubtract PRO
  • IOBIT Security 360
  • IOBIT Advanced System Care
  • IOBIT Malware Fighter
  • IOBIT Surfing Protection
  • K7 AntiVirus Plus
  • K7 AntiVirus Premium
  • K7 Ultimate Security
  • K7 Total Security
  • Kerio Personal Firewall
  • Kerio WinRoute Firewall
  • Kingsoft AntiVirus
  • Kingsoft Internet Security
  • Kingsoft PC Doctor
  • KV AntiVirus
  • Lavasoft Ad-Aware
  • Micropoint
  • Movies Toolbar for Internet Explorer
  • Movies Toolbar for Chrome
  • Movies Toolbar for Firefox
  • Music Toolbar for Internet Explorer
  • Music Toolbar for Chrome
  • Music Toolbar for Firefox
  • NEC Inter Channel v3 Virus Block Internet Security
  • Norman Personal Firewall
  • Norman Security Suite
  • Outpost Firewall Pro
  • Outpost Internet Security Suite
  • Outpost Personal Firewall Free & Pro
  • Panda Anti Virus
  • Panda Antivirus + Firewall
  • Panda Antivirus Pro
  • Panda Cloud AntiVirus
  • Panda Cloud AntiVirus Pro
  • Panda Global Protection
  • Panda Internet Security
  • Panda Internet Security 2013
  • Panda PLATINUM Internet Security
  • Panda Titanium Antivirus + Antispyware
  • PC Tech Hotline
  • PC Tools AntiVirus
  • PC Tools AntiVirus for Windows
  • PC Tools™ Internet Security
  • PCGATE Personal
  • Pest Patrol
  • Price Gong
  • Private Firewall
  • Quick Heal Internet Security
  • Quick Heal PC Tuner
  • Quick Heal Total Security
  • Radial Point
  • Radial Point Service
  • Rapport
  • RAV
  • Replace Comodo with Comodo SafeSurf
  • Rfw
  • Rising AntiVirus
  • RoboForm
  • SG Anti!SPY
  • SkyNet
  • Sophos Anti-virus
  • Sophos Endpoint Protection
  • Source Next
  • Spy Catcher
  • Spy Killer
  • Spy Sweeper
  • Spy Sweeper 5.3 with Anti-Virus
  • SpySubtract Pro
  • Spybot - Search & Destroy
  • Spyware Bluster
  • Spyware Doctor
  • SpywareBlaster
  • Super AntiSpyware
  • Sunbelt Personal Firewall
  • Sygate Personal Firewall
  • Sygate Personal Firewall Pro
  • Threat Fire
  • Tiny Firewall
  • Tiny Personal FireWall Pro
  • Total Access Smart Installer
  • TotalAccess Smart Installer
  • Trusteer Rapport
  • V3 VirusBlock Internet Security
  • V3 Virus Block
  • Vipre AntiVirus
  • Vipre Internet Security
  • Virus Chaser
  • Virus Doctor
  • Virus Killer
  • Virus Killer Firewall
  • Virus Protector
  • Virus Security
  • Webroot AntiVirus with AntiSpyware
  • Webroot Spy Sweeper
  • Windows Live OneCare Family Safety
  • WinPatrol
  • Yahoo! Assist
  • Yahoo! Companion
  • Yahoo! Toolbar
  • ZoneAlarm Anti-Spyware
  • ZoneAlarm Extreme Security
  • ZoneAlarm Internet Security
  • ZoneAlarm Internet Security Suite
  • ZoneAlarm Plus
  • ZoneAlarm Pro
  • ZoneAlarm with Antivirus

Steps to remove conflicting programs
Windows Vista and 7
  1. Go to Start > Control Panel.
  2. Click Programs > Programs and Features.
  3. Select the program you wish to remove, then click Remove or Uninstall.
  4. Wait for the program to be uninstalled, then restart your computer.
Windows 8, 8.1 and 10
  1. Hover your mouse to the bottom left corner of the screen until you see the Start pictogram.
  2. Right-click on the Start pictogram, then click Control Panel.
    • For Windows 8, you can also access the Control Panel by pressing the WINDOWS + I keys on your keyboard, then click Control Panel on the Charms bar's Settings menu located on the bottom right of the screen.
    • For Windows 10, you can also access the Control Panel by pressing the WINDOWS + X keys on your keyboard, then click Control Panel.
  3. Select the program you wish to remove, then click Remove or Uninstall.
  4. Wait for the program to be uninstalled, then restart your computer.

Note: If you encounter any problems with the uninstall process, contact the software manufacturer's support team.

For the installation of the Trend Micro program, refer to the appropriate Knowledge Base article below:
Video Tutorial

Applies To: Antivirus+ Security - 2015;Antivirus+ Security - 2016;Antivirus+ Security - 2017;Internet Security - 2015;Internet Security - 2016;Internet Security - 2017;Maximum Security - 2015;Maximum Security - 2016;Maximum Security - 2017;Premium Security - 2015;Premium Security - 2016;Titanium AntiVirus + - All;Titanium Internet Security - All;Titanium Internet Security for Dell - All;Titanium Maximum Security - All;

Last Updated: Sep. 15, 2016 9:16 PM (PST)
Solution ID: 1061023