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Upgrading Trend Micro Security to the latest version

Learn how to upgrade your Trend Micro program to the latest version. You can upgrade your program for free as long as your subscription is not expired.
Differences between "Renewal", "Upgrade" and "Update":
  • Renewal - extends your subscription/expiration date. This happens automatically after your renewal purchase. Program version does not change.
  • Upgrade - removal of current Trend Micro program then installation of the latest program version.
  • Update - checking, downloading and installing of the latest virus patterns/definitions. This is automatically done by your Trend Micro program every 3 hours.
Trend Micro recommends that you always upgrade your Trend Micro Security software to the latest version to ensure that you have the latest protection and prevent product issues.

Important: Some products bundled with new or renewing purchases are not available when you opt to get the free upgrade. These will be made available when you renew your subscription. To find out what products are available when you upgrade, log in to your Trend Micro Account.

Before you upgrade your Trend Micro Security software to the latest version, check the following:
Subscription information / Expiry date
Your Trend Micro subscription should not be expired yet. To check your serial number and subscription, log in to your Trend Micro Account.

Note: On your Trend Micro Account, you should see the complete description of your Trend Micro program which includes the version/year. On each computer names listed, you should see an "Upgrade Recommended" banner if that specified computer is still using an older version of Trend Micro. A link is included for the instruction to upgrade to latest version.

To install the latest version of your Trend Micro Security, click on the serial number you have:
[ Expand All ]

 

For Serial Number starting with X

  1. Download the installer file to begin the installation.

     

     

  2. Double-click the TTi_11.0_HE_Full.exe to run it.
    Click Yes when the User Account Control window appears.
  3. Wait for the installer to extract the files needed for the installation.
  4. Click Yes when asked to remove the old program version.
    Ready to remove old version

     

  5. Click Restart Now when prompted to restart your computer.
    Restart Required

     

    After restarting, the installation will resume and will prompt for your serial number.

     

  6. Type your serial number, then click Next.
    Enter Serial Number

    Notes:
  7. Read the License Agreement, then click Agree and Install.
    Read the License Agreement

     

  8. Wait for the program to install. This may take a couple of minutes.
    Installing Trend Micro Internet Security

     

  9. Click Finish.
    You will see the main console of your Trend Micro Security program.
    Protected

 

For Serial Number starting with P

  1. Download the installer file to begin the installation.

     

     

  2. Double-click the TTi_11.0_MR_Full.exe to run it.
    Click Yes when the User Account Control window appears.
  3. Wait for the installer to extract the files needed for the installation.
  4. Click Yes when asked to remove the old program version.
    Ready to remove old version

     

  5. Click Restart Now when prompted to restart your computer.
    Restart Required

     

    After restarting, the installation will resume and will prompt for your serial number.

     

  6. Type your serial number, then click Next.
    Enter Serial Number

    Notes:
  7. Read the License Agreement, then click Agree and Install.
    Read the License Agreement

     

  8. Wait for the program to install. This may take a couple of minutes.
    Installing Trend Micro Internet Security

     

  9. Click Finish.
    You will see the main console of your Trend Micro Security program.
    Protected

 

For Serial Number starting with A

  1. Download the installer file to begin the installation.

     

     

  2. Double-click the TTi_11.0_EL_Full.exe to run it.
    Click Yes when the User Account Control window appears.
  3. Wait for the installer to extract the files needed for the installation.
  4. Click Yes when asked to remove the old program from the computer.
    Ready to remove old program version

     

  5. Click Restart Now when prompted to restart your computer.
    Restart required

     

  6. After restarting, the installation will resume and will prompt for your serial number. Type your serial number, then click Next.
    Type your serial number

     


    Notes:

  7. Read the License Agreement, then click Agree and Install.
    LIcense Agreement

     

  8. Wait for the program to install. This may take a couple of minutes.
    Installing

     

  9. You will see the main console of Trend Micro Security.
    Your protection upon installation is configured for optimum protection so you don't need to do anything.
    Protected

     

 

For Serial Number starting with T

If your serial number starts with "T", contact Best Buy or your Internet Service Provider, depending on where you got the product.
Video Tutorial

Applies To: Antivirus+ Security - 2015, Antivirus+ Security - 2016;Antivirus+ Security - 2017;Internet Security - 2015, Internet Security - 2016;Internet Security - 2017;Maximum Security - 2015, Maximum Security - 2016;Maximum Security - 2017;Premium Security - 2015, Premium Security - 2016;Premium Security - 2017;Titanium AntiVirus + - All;Titanium Internet Security - All;Titanium Maximum Security - All;Titanium Maximum Security Premium Edition - All;Titanium Premium Security - All;Trend Micro Internet Security - All;Trend Micro Internet Security Pro - All;

Last Updated: Sep. 13, 2016 3:02 PM (PST)
Solution ID: 1059569