Home & Home Office Support
Frequently Asked Questions (FAQ) about Trend Micro Lifetime AntiVirus+ purchased from QVC / PC Treasures
This article answers your questions regarding the Trend Micro Lifetime AntiVirus+ program that you purchased from QVC PC Treasures.
I cannot see the Trend Micro Lifetime AntiVirus+ program on my Dell computer?
Where can I get the installer file for Trend Micro Lifetime AntiVirus +?
What should I do if I did not receive the DVD/ 2GB SD card I purchased from QVC?
Where can I get the serial number for my Trend Micro Lifetime AntiVirus +?
Can I install the software on another computer?
- Transferring the subscription onto another PC or device
- Moving the subscription onto another PC or device
- Reinstalling the subscription onto another PC or device
Can I upgrade the software to the latest version?
Where can I request for a refund if I want to return my purchase?
Can I transfer my license when I upgrade to Internet Security or Maximum Security?
- Your upgrade will be subject to version's subscription or license fee
- The program will no longer be a lifetime subscription or license
- Your AntiVirus+ subscription and license will automatically terminate without notice or refund
Last Updated: Sep. 22, 2015 2:37 AM (PST)
Solution ID: 1059333