Frequently Asked Questions (FAQ) about Mobile Security for Android

  • Solution ID:1059218
  • Last Updated:Feb. 14, 2018 11:27 PM (PST)
  • Applies to:Mobile Security for Android - All;
  • FAQ | Mobile Security for Android

Get answers to frequently asked questions about Mobile Security for Android.

What are the minimum system requirements to install Mobile Security for Android?
Why do I need a Trend Micro account?
What does activation do?
My SIM was not removed and I never trigger the remote lock, but why does Mobile Security lock my device?
Why do I need an alternate email address and how can I set it?
What is Lost Device Protection in Mobile Security?
How does Lost Device Protection work?
Why didn't Mobile Security detect all the threats in my device?
Can I use the serial number of my Trend Micro Security program for Mobile Security?
Can I install Mobile Security on iOS, Android Tablet, Amazon Kindle or Windows Mobile devices?
What is System Tuner?


Need Additional Help?

Our Support Team is ready to help you with your concerns.