Frequently Asked Questions (FAQ) about Mobile Security for Android

  • Solution ID: 1059218
  • Last Updated: Oct. 13, 2017 5:09 AM (PST)
  • Applies to: Mobile Security for Android - All;
  • FAQ | Mobile Security for Android

Get answers to frequently asked questions about Mobile Security for Android.


What are the minimum system requirements to install Mobile Security for Android?
Why do I need a Trend Micro account?
What does activation do?
My SIM was not removed and I never trigger the remote lock, but why does Mobile Security lock my device?
Why do I need an alternate email address and how can I set it?
What is Lost Device Protection in Mobile Security?
How does Lost Device Protection work?
Why didn't Mobile Security detect all the threats in my device?
Can I use the serial number of my Trend Micro Security program for Mobile Security?
Can I install Mobile Security on iOS, Android Tablet, Amazon Kindle or Windows Mobile devices?
What is System Tuner?
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