Changing the serial number of Trend Micro Security software

  • Solution ID: 1059090
  • Last Updated: Sep. 06, 2017 5:40 AM (PST)
  • Applies to: Antivirus+ Security - 2015;2016;2017;2018;Internet Security - 2015;Internet Security - 2016;Internet Security - 2017;Internet Security - 2018;Maximum Security - 2015;Maximum Security - 2016;Maximum Security - 2017;Maximum Security - 2018;Premium Security - 2015;Premium Security - 2016;Premium Security - 2017;Premium Security - 2018;
  • Changing Serial Number | Trend Micro Security

You may need to change the product Serial Number for various reasons including upgrading a product license from a Trial version to a Full version or replacing an already expired license with a new license. 

The Serial Number can be changed easily without reinstalling your product from within the product subscription window using the steps below.

To change the serial number of your Trend Micro Security, follow the steps below:

  1. Open Subscription Information, do either of the following:
    • Using the Trend Micro main console:
      1. Double-click the Trend Micro shortcut icon on your desktop.
      2. Click your program's expiry date.

        Click expiry date

    • Using the Trend Micro system tray icon:
      1. Right-click the Trend Micro  icon in your system tray (near the clock).
      2. Click Check Subscription.
  2. Click Change your serial number.

    Change your serial number

  3. Enter your new serial number, then click Next.
    Enter serial number