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Upgrading Trend Micro Maximum Security to the latest version
- Have an unexpired subscription
- Your serial number starts with the letter “X”
- We recommend that you print out this document or bookmark this page before proceeding because you will be asked to restart your computer during the procedure.
- This article is also applicable to Premium Security.
- Download the installer file to begin the installation.
- Double-click the TTi_11.0_HE_Full.exe to run it.
Click Yes when the User Account Control window appears.
- Wait for the installer to extract the files needed for the installation.
- Click Yes when asked to remove the old program version.
- Click Restart Now when prompted to restart your computer.
After restarting, the installation will resume and will prompt for your serial number.
- Type your serial number, then click Next.
- If you forgot your Trend Micro Serial Number, check your serial number and subscription by logging on to your Trend Micro Account.
- If you received the error message "Invalid Serial Number", refer to this Knowledge Base article for instructions: “Invalid Serial Number” error message appears when activating Trend Micro Security program.
- Read the License Agreement, then click Agree and Install.
- Wait for the program to install. This may take a couple of minutes.
- Click Finish.
You will see the main console of your Trend Micro Security program.
Last Updated: Sep. 25, 2016 11:46 PM (PST)
Solution ID: 1059036