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Upgrading Trend Micro Maximum Security to the latest version

Learn how to upgrade your Maximum Security to the latest version. To be eligible for the free upgrade you must:
  • Have an unexpired subscription 
  • Your serial number starts with the letter “X”
  • We recommend that you print out this document or bookmark this page before proceeding because you will be asked to restart your computer during the procedure.
  • This article is also applicable to Premium Security.


To upgrade your Trend Micro Maximum Security, do the following:


1. Download
  1. Download the installer file to begin the installation.



  2. Double-click the TTi_11.0_HE_Full.exe to run it.
    Click Yes when the User Account Control window appears.
  3. Wait for the installer to extract the files needed for the installation.

2. System Check
  1. Click Yes when asked to remove the old program version.
    Ready to remove old version


  2. Click Restart Now when prompted to restart your computer.
    Restart Required


    After restarting, the installation will resume and will prompt for your serial number.


3. Serial Number
  1. Type your serial number, then click Next.
    Enter Serial Number


4. License Agreement
  1. Read the License Agreement, then click Agree and Install.
    Read the License Agreement


5. Installation
  1. Wait for the program to install. This may take a couple of minutes.
    Installing Trend Micro Internet Security


6. Confirmation
  1. Click Finish.
    You will see the main console of your Trend Micro Security program.
Video Tutorial

Applies To: Maximum Security - 2015;Maximum Security - 2016;Maximum Security - 2017;Premium Security - 2015;Premium Security - 2016, Premium Security - 2017;Titanium Maximum Security - All;Titanium Premium Security - All;Trend Micro Internet Security Pro - All;

Last Updated: Sep. 25, 2016 11:46 PM (PST)
Solution ID: 1059036