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Get ready for Windows 10 by upgrading Trend Micro Internet Security to the latest version

Learn how to upgrade your Trend Micro Internet Security to the latest version. To be eligible for the free upgrade:
  • You should have an unexpired subscription. 
  • Your serial number starts with the letter “P”.
If your serial number starts with "T", contact Best Buy or your Internet Service Provider, depending on where you got the product.
Important: We recommend that you print out this document before proceeding because you will be asked to restart your computer during the procedure.
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Not sure if you meet the system requirements?

Check the table below to know if your computer meets the recommended system requirements to install Internet Security 2016:
Windows XPWindows VistaWindows 7Windows 8
and 8.1
Windows 10
Operating System Version (32-bit only)
(32 or 64-bit)
SP2 or higher
(32 or 64-bit)

(32 or 64-bit)

Note: Windows RT is not supported.
(32 or 64-bit)

(build 10041 or later)
Processor 350 MHz
(800MHz recommended)
800 MHz
(1GHz recommended)
800 MHz
(1GHz recommended)
1GHz 1GHz
Note: These processors support SSE2 Instruction Set.
Memory 256MB
(512MB recommended)
(1GB recommended)
Free Disk Space 1.3GB (1.5GB recommended)
Note: Trend Micro program can support RAID 0 (Striping) or RAID 1 (Mirroring)
Web Browser Microsoft Internet Explorer 7.0, 8.0, 9.0, 10.0 and 11.0
Mozilla Firefox 26 or latest version
Google Chrome 28 or latest version
Internet Connection Broadband or equivalent high speed connection highly recommended
  • Desktop - 800 x 480 (or above)
  • Windows Store - 1064 x 768 (or above)
  • Snap Apps - 1366 x 768 (or above)
PDF Reader Any


I’m ready, show me how to upgrade to the latest version

For upgrade instructions, watch the video tutorial or follow the steps below:
  1. Download the installer file to begin the installation.


  2. Save the installer to your desktop.
  3. Double-click the Trend Micro installer to run it.
    Installer icon


  4. Click Yes when the User Account Control window appears.
    Wait for the installer to extract the files needed for installing Trend Micro Security.
  5. Click Yes when asked to remove the old program version.
    Ready to remove old version


  6. Click Restart Now when prompted to restart your computer.
    Restart Required
    After restarting, the installation will resume and will prompt for your serial number.


  7. Type your serial number, then click Next.
    Enter Serial Number
  8. Read the License Agreement, then click Agree and Install.
    Read the License Agreement


    Wait for the installation to complete.
    Installing Trend Micro Internet Security


  9. Click Finish.
    You will see the main console of your Trend Micro Security program.
Video Tutorial

Applies To: Internet Security - 2015, Internet Security - 2016;Titanium Internet Security - All;

Last Updated: Aug. 02, 2016 5:21 AM (PST)
Solution ID: 1058977