Home & Home Office Support
Turning off the Auto-renewal feature during or after purchase
Cancel Auto-Renew after purchasing a Trend Micro program
- Log in to your Trend Micro Account (My Account).
Your homepage shows which account renews automatically.
- Click Disable Auto-renew.
Note: If you do not see a Disable Auto-renew button under your subscription, that means that the auto-renewal is already disabled.
- Click Disable Now.
When you have successfully canceled Auto-Renew, you should see Renew Now
Cancel Auto-Renew while purchasing a Trend Micro program
- Click Auto-Renewal Plan On (details).
- Select No, thanks. I'll renew my license when it expires, then click Update Cart.
The status in your Shopping Cart will be updated.
Last Updated: Aug. 03, 2015 6:05 AM (PST)
Solution ID: 1057404