Unsubscribing from Trend Micro’s subscription email notification

This article shows you how to unsubscribe from getting Trend Micro email notifications.
Here is an example of Trend Micro’s subscription email notice:
To unsubscribe from getting Trend Micro email notifications, follow any of the instruction below:
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From the subscription email notice

  1. At the bottom right hand side, click on the Click here to update your subscription preferences, or to change your email address link. You will be redirected to another webpage with the option to unsubscribe.
    Trend Micro email notice
  2. Click the Remove Me button.
    Remove me
    You will see a message that your email was successfully removed.
    Unsubscribe successfully


From the Trend Micro Account (MyAccount)

  1. Go to Trend Micro Account (MyAccount).
  2. Type your email address and password then click Sign In.
    Information Updated
    Note: If you forgot your password and you cannot access the registered email address, refer to this Knowledge Base article: "You did not provide the right information. Please try again." error message appear when logging in to MyAccount.
  3. Click the Notifications tab.
  4. Uncheck the items that you wish to unsubscribe to.
  5. Click Update Settings.
    You will see a message confirming that your information has been changed.
    MyAccount Information
If you cannot find the link to unsubscribe or you may have deleted the email already, contact our Trend Micro Technical Support for further assistance:
Video Tutorial

Applies To: Antivirus+ Security - 2015;Antivirus+ Security - 2016;Antivirus+ Security - 2017;Internet Security - 2015;Internet Security - 2016;Internet Security - 2017;Maximum Security - 2015;Maximum Security - 2016;Maximum Security - 2017;Premium Security - 2015;Premium Security - 2016;Premium Security - 2017;Titanium AntiVirus + - All;Titanium Internet Security - All;Titanium Internet Security for Dell - 2011;Titanium Maximum Security - All;Titanium Premium Security - All;

Last Updated: Nov. 17, 2016 12:38 AM (PST)
Solution ID: 1055486