Installing Trend Micro Security purchased from Best Buy for Windows and for Mac

This article shows how to install and/or upgrade your Trend Micro Internet Security for Windows, and Trend Micro Internet Security for Mac, purchased from Best Buy, to the latest version.

To be eligible for the free upgrade, your subscription should not be expired​.

To install your Trend Micro Security purchased from Best Buy, choose from the tabs below whether you are using a Windows PC or a Mac:

 


To install Internet Security for Best Buy, do the following:
  1. Download the installer file to begin the installation.
  2. Double-click TTi_11.0_MR_Full.exe to run it.
    Click Yes when the User Account Control window appears.
    Wait for the installation to extract the files needed for installing Internet Security.
  3. Type your serial number, then click Next.
  4. Read the terms of the License Agreement, then click Agree and Install.
    Wait as the program installs, this may take a couple of minutes.
  5. Type your email address, then click Next.
  6. Fill out the Account Information window, then click Next.
  7. Check the information that you provided, then click Next.
  8. Click Finish and you will see the main console of your Internet Security.
If you encounter problems during or after the installation, contact Best Buy's Geek Squad for assistance.

For installation instructions, follow the steps below:
  1. Download the disk image (.DMG) or installer file, then save it to your desktop.
  2. Open the Antivirus for Mac installer.
  3. Click Install Trend Micro Antivirus.
    Installer
  4. Click Open on the security warning to continue the installation.
  5. Click Continue.
    Installer Prompt
  6. Click Continue on the Welcome screen.
    Welcome screen
  7. Read the License Agreement, then click Continue.
    License Agreement
  8. Click Agree when prompted to accept the License Agreement.
    Agree on License Agreement

    Note: You can click Disagree if you do not agree with the terms of the License Agreement but this will automatically terminate the installation process.

  9. Type your serial number on the field provided, then click Continue.
    Enter serial number

    Note: You can find the serial number from the CD sleeve or Order Confirmation email. If you want to install the trial version, select Start a free trial of Trend Micro Antivirus, then click Continue.

  10. Click Install .
    Install
  11. Type your administrator password, then click Install Software.
    Type administrator password

    Note: The administrator password is created when you first set up your Mac operating system. Wait while the Trend Micro components are installed onto your Mac.

  12. Provide your email address, then click Continue.
    Type email address
  13. Click Close after the installation is done.
    Installation successful
If you encounter problems during or after the installation, contact Best Buy's Geek Squad for assistance.
Video Tutorial

Applies To: Antivirus for Mac - 2015, Antivirus for Mac - 2016, Antivirus for Mac - 2017;Antivirus+ Security - 2015;Antivirus+ Security - 2016, Antivirus+ Security - 2017;Internet Security - 2015, Internet Security - 2016, Internet Security - 2017;Titanium AntiVirus + - All;Titanium Internet Security - All;Trend Micro Internet Security for Best Buy - All;

Last Updated: Nov. 27, 2016 11:15 PM (PST)
Solution ID: 1055415