Managing your Trend Micro Account (MyAccount)

  • Solution ID:1054725
  • Last Updated:Sep. 26, 2019 1:01 AM (PST)
  • Applies to:Antivirus for Mac - 2018;Antivirus for Mac - 2019;Antivirus+ Security - 2018;Antivirus+ Security - 2019;Antivirus+ Security - 2020;Internet Security - 2018;Internet Security - 2019;Internet Security - 2020;Maximum Security - 2018;Maximum Security - 2019;Maximum Security - 2020;Mobile Security for Android - All;Mobile Security for iOS - All;Password Manager - All;Premium Security - 2018;Premium Security - 2019;Premium Security - 2020;
  • What is a Trend Micro Account

Trend Micro Account (MyAccount) is an online tool you can use to view and manage your subscription, account information, and registration information for all installations. You can also use this tool to renew your subscription or cancel the automatic renewal.

Your Trend Micro Account is automatically created when you install and register your Trend Micro program. This is done during registration, when you are asked to specify an email address and password.

If you purchased your Trend Micro Security software from Best Buy or from your Internet Service Provider (ISP), you need to contact Geek Squad or your ISP support team instead. These types of subscription usually have serial number that begins in 'T'.

Expand All
Auto Renewal
Disabling or Canceling Auto Renewal


About Your Purchase
Updating your credit card details on the Trend Micro Account
Renewing subscription using your Trend Micro Account
Unsubscribing from Trend Micro to stop receiving email notifications
Cancelling online purchases from Trend Micro


About Your License
Changing your Trend Micro Account (MyAccount) password
Removing a device or transferring protection to another device
Finding out which email address you used
Resetting a forgotten Trend Micro Account password
Changing an inactive email address
Changing your phone number
Merging accounts
Checking your Trend Micro Security expiration date


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