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Checking if you are running the latest version of Trend Micro Security software

Learn if you are running the latest version of your Trend Micro program, otherwise perform an upgrade.

To check if your product is up-to-date, do the following:
  1. Open your Trend Micro program by double-clicking the shortcut in your desktop or system tray.
  2. Compare the main console with this image:
    Protected | Main Console


If it doesn't match the look of your program's main console then you are probably running an older version of Trend Micro prorgam. You need to upgrade to the latest version.

Note: Upgrading is free if you have an existing valid license. If the license has expired, you have to purchase a renewal before upgrading.

Depending on the product you're using, follow the steps in any of the KB articles below:
For instructions on how to download and install the correct Trend Micro Security software, do the following:

1. Download
  1. Download the correct installer file to begin the installation. Choose your program below:


    Serial number starts with "X" Serial number starts with "P" Serial number starts with "A"


  2. Double-click the installer to run it.
    Click Yes when the User Account Control window appears.
  3. Wait for the installer to extract the files needed for the installation.

2. System Check
  1. Wait as Trend Micro checks if your computer is compatible for installation.
    System Check


3. Serial Number
  1. Type your serial number, then click Next.
    Type serial number



4. License Agreement
  1. Read the License Agreement, then click Agree and Install.
    License Agreement


5. Installation
  1. Wait for the program to install. This may take a couple of minutes.


6. Confirmation
  1. Type your email address, then click Next.
    Computer Name


  2. Fill out the Account Information window, then click Next.
    Enter Account Information


  3. Check the information that you provided, then click Next.
    Check entered account information


  4. Click Finish.
    Check entered account information


  5. After activating, you will see the main console of Trend Micro Security.
    Your protection upon installation is configured for optimum protection so you don't need to do anything.
    Main Console
Video Tutorial

Applies To: Antivirus+ Security - 2015;2016;2017;Internet Security - 2015;Internet Security - 2016;Internet Security - 2017;Maximum Security - 2015;Maximum Security - 2016;Maximum Security - 2017;Premium Security - 2015;Premium Security - 2016;Premium Security - 2017;

Last Updated: Sep. 19, 2016 10:54 PM (PST)
Solution ID: 1053723