Changing your Trend Micro Account (MyAccount) password

  • Solution ID: 1038452
  • Last Updated: Sep. 15, 2017 9:34 PM (PST)
  • Applies to: Antivirus for Mac - 2015, 2016;2018;Antivirus+ Security - 2015, Antivirus+ Security - 2016;Antivirus+ Security - 2017;Antivirus+ Security - 2018;Internet Security - 2015, Internet Security - 2016;Internet Security - 2017;Internet Security - 2018;Maximum Security - 2015, Maximum Security - 2016;Maximum Security - 2017;Maximum Security - 2018;Mobile Security for Android - All;Mobile Security for iOS - All;Password Manager - All;Premium Security - 2015, Premium Security - 2016;Premium Security - 2017;Premium Security - 2018;
  • Changing MyAccount Password | Trend Micro Security

Learn how to change the current password of your Trend Micro Account.


To change your Trend Micro Account password, do the following:

Note: You have to be connected to the internet to follow the instructions below.

  1. Open the Trend Micro Account page.
  2. Type your email address and password, then click Sign In.
    MyAccount Homepage

    Note: If you forgot your password and you cannot access the registered email address, refer to this Knowledge Base article: "You did not provide the right information. Please try again." error message appears when logging in to Trend Micro Account.

  3. Click the Account tab.
  4. Type your current password in the Current Password field.
  5. Type your new password in the New Password field.
  6. Retype your password in the Confirm New Password field.

     

  7. Click Change Password.
    An "Information Updated" message will appear.