Changing your Trend Micro Account (MyAccount) password

Learn how to change the current password of your Trend Micro Account (MyAccount).

To change your Trend Micro Account (MyAccount) password, do the following:

Note: You have to be connected to the Internet to follow the instructions below.
  1. Open the Trend Micro Account (MyAccount) page.
  2. Type your email address and password, then click Sign In.
    MyAccount Homepage

    Note: If you forgot your password and you cannot access the registered email address, refer to this Knowledge Base article: "You did not provide the right information. Please try again." error message appears when logging in to MyAccount.
  3. Click the Account tab.
    Click the Account tab


  4. Type your current password in the Current Password field.
    Type current password


  5. Type your new password in the New Password field.
  6. Retype your password in the Confirm New Password field.
  7. Click Change Password.
    An "Information Updated" confirmation message will appear after your password has changed.
    Information Updated
Video Tutorial

Applies To: Antivirus for Mac - 2015, Antivirus for Mac - 2016;Antivirus+ Security - 2015, Antivirus+ Security - 2016;Antivirus+ Security - 2017;Internet Security - 2015, Internet Security - 2016;Internet Security - 2017;Maximum Security - 2015, Maximum Security - 2016;Maximum Security - 2017;Mobile Security for Android - All;Mobile Security for iOS - All;Password Manager - All;Premium Security - 2015, Premium Security - 2016;Premium Security - 2017;Titanium AntiVirus + - All;Titanium Internet Security - All;Titanium Maximum Security - All;Titanium Premium Security - All;

Last Updated: Nov. 16, 2016 9:16 PM (PST)
Solution ID: 1038452