About Support


About Home & Home Office Support

Find technical support contact, policies, information and announcement about your
Home & Home Office Products.


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Trend Micro Standard Support for Home Users

Comes with your Trend Micro product that provides you with online and phone support during business hours.


Trend Micro Premium Services for Home Users

Gives you peace of mind, knowing that you have 24x7 live access to Trend Micro specialists for your security needs. It also relieves you from fixing computer problems on your own.


Trend Micro Support for ISP

For Trend Micro products provided by your Internet Service Provider (ISP).
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Australia / New Zealand








Hong Kong







Overview of Support Services for Home Users

Got a question about your product? We have several ways you can get in touch with us, from email, to self-service, you'll find what you need below.

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Online Self-Service Available to All Users


Trend Micro Support for Trial Users


Trend Micro Standard Support for Active Subscribers


Trend Micro Premium Services for Home Users


Trend Micro Support for Free Tools


Trend Micro Home User Products

A product's End of Life marks the date that particular program version is retired to make way for the latest available version.
End of Support refers to the date the program stops downloading updates. In addition, technical support will only be limited to users with valid licenses for upgrading to the latest version.


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