This solution contains information about basic procedures, hot issues, and common product inquiries.
Product:
Trend Micro AntiVirus plus AntiSpyware 2009
Operating System:
Solution:
[Hot Fix] B1567 - My 2009 Home and Home Office program crashes when I manually start a scan to clean up security threats
[Hot Fix] B1458 - My Trend Micro Internet Security/AntiVirus program keeps on crashing
My computer slows down after installing Trend Micro Internet Security / Trend Micro AntiVirus
I get the error “Unable to extract installation program” when I try to run the installer I downloaded for my Trend Micro Home and Home product
The error “Unable to update your protection. Make sure your Internet connection works” occurs when trying to update my 2009 Trend Micro product
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Where can I download the installer file for my 2009 Home and Home Office product?
How do I download and install Trend Micro AntiVirus plus AntiSpyware 2009?
What are the minimum system requirements of my 2009 Trend Micro Home and Home Office product?
Where can I download the trial version of the Trend Micro Consumer product?
I want to upgrade to Trend Micro AntiVirus plus AntiSpyware 2009
How do I upgrade my Trend Micro AntiVirus 11 or Trend Micro AntiVirus plus Antispyware 2007 to the latest version?
The message “Too many installations” appears when upgrading Trend Micro AntiVirus plus AntiSpyware
How do I update my Trend Micro Internet Security/Trend Micro AntiVirus program?
How do I set a password in Trend Micro Internet Security / Trend Micro AntiVirus plus AntiSpyware?
How do I enable or disable the mail scanning of Trend Micro Internet Security?
How do I restore a file that has been quarantined by my Trend Micro Home and Home Office product?
How do I access My Account?
How do I register Trend Micro Internet Security or Trend Micro AntiVirus as a primary user?
How do I change the email address I used to register my Trend Micro Internet Security or Trend Micro AntiVirus account?
The expiry date for my Trend Micro Home and Home Office product was not updated after I renewed my subscription
I did not receive a serial number when I purchased my Trend Micro product
What programs do I need to remove before installing Trend Micro Antivirus plus Antispyware 2009?
What files will be scanned when I click Scan Now on the Overview screen of Trend Micro Internet Security or Trend Micro AntiVirus?
Which retail stores sell Trend Micro Home and Home Office products?
Where can I find the serial number, scan engine version, and program version of my Trend Micro Home and Home Office program?
Can I purchase Trend Micro Internet Security by check?