This solution contains information about basic procedures, hot issues, and common product inquiries.
Product:
Trend Micro AntiVirus plus AntiSpyware 2008
Operating System:
Windows Vista Ultimate/Business/Home Premium/Home Basic Edition (32-bit and 64-bit versions) Windows XP Home/Professional Edition with Service Pack 2 Windows XP Media Center Edition 2005 with Service Pack 2 Windows XP Tablet PC Edition 2005 with Service Pack 2
Solution:
I received information that Trend Micro Internet Security is incompatible with the upcoming Windows Vista Service Pack 1 and Windows XP with Service Pack 3. What should I do?
The Trend Micro Internet Security 2008 icon displays a message saying "Trend Micro Internet Security needs your help to fix a problem"
The scan progress for my Trend Micro Consumer product stops at 29%
My Trend Micro Consumer program is unable to scan my computer running Windows Vista
The error “A security threat prevented the installation of your Trend Micro Internet Security” appears when I install my Trend Micro product/s
I get a "Recovery Notification" message after performing an update
[Hot Fix] B1185 – The error “No Internet Connection” appears when I click on “See More Details”
My Trend Micro AntiVirus plus AntiSpyware program encountered a problem after installing Webroot Spy Sweeper 5.8
My computer slows down after installing Trend Micro Internet Security / Trend Micro AntiVirus
The Trend Micro icon (T-Ball) shows an exclamation point
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Where can I download the installer file for my Trend Micro Consumer product?
How do I remove old or new versions of Trend Micro products in my computer?
I cannot install Trend Micro Internet Security or Trend Micro AntiVirus because it keeps detecting McAfee or Symantec software on my computer
How do I remove conflicting third-party software detected by the Trend Micro Internet Security or Trend Micro AntiVirus program installer?
I cannot uninstall my Trend Micro Consumer product after the installation failed
What are the minimum system requirements of Trend Micro AntiVirus plus AntiSpyware 2008?
Do I need to uninstall my old Trend Micro Internet Security version before installing Trend Micro AntiVirus plus AntiSpyware?
How many computers can I install Trend Micro AntiVirus plus AntiSpyware 2008?
How can I tell if I am eligible for an upgrade to Trend Micro AntiVirus plus AntiSpyware 2008?
I want to upgrade to Trend Micro AntiVirus plus AntiSpyware 2009
The message “Too many installations” appear when upgrading Trend Micro AntiVirus plus AntiSpyware 2008
How to configure my Trend Micro Consumer products’ scan action for Generic Detection
How do I update my Trend Micro Internet Security/Trend Micro AntiVirus program?
How do I set a password in Trend Micro Internet Security / Trend Micro AntiVirus plus AntiSpyware?
How do I manually update the virus pattern of my Trend Micro Internet Security/Trend Micro AntiVirus program?
How do I view the logs of viruses detected by Trend Micro Internet Security 2008?
How can I check if my Trend Micro Consumer product is up-to-date?
Why do I see the Recovery Notification for Trend Micro AntiVirus plus AntiSpyware 2008?
How do I access My Account?
How do I renew my Trend Micro Internet Security/AntiVirus program license?
I was notified when my Trend Micro Consumer product detected tracking cookies.
I get the error “You have an invalid serial number…” during the Trend Micro AntiVirus plus AntiSpyware 2008 installation
Where can I find my serial number for Trend Micro Internet Security 2008 and Trend Micro AntiVirus plus AntiSpyware 2008?
The error message “Invalid Serial Number” appears when I register TrendMicro AntiVirus plus AntiSpyware 2008
There is no serial number in the Order Confirmation email I received after I purchased your Trend Micro consumer product
How can I change the serial number of Trend Micro AntiVirus plus AntiSpyware 2008?
What programs do I need to remove before installing Trend Micro Internet Security and Trend Micro AntiVirus plus AntiSpyware?
It appears that after scanning, threats resolved are less than threats found.
How to find the program information of my Trend Micro PC-cillin Anti-Virus/Internet Security?
Can I run Trend Micro Internet Security and Trend Micro AntiVirus in Safe Mode?
What are the new features available for the Trend Micro AntiVirus plus AntiSpyware 2008 trial version?
What are the products that Trend Micro AntiVirus plus AntiSpyware 2008 detects during installation?