Where to find the serial number, program version, scan engine version, or pattern file version of my Trend Micro product
 

Solution ID:

EN-126655

Product:

PC-cillin Internet Security - 14 Dell, 2005, 2006, 2007; Trend Micro AntiVirus plus AntiSpyware - 2007; Trend Micro Antivirus plus AntiSpyware - 2009; Trend Micro Internet Security - 2008, 2009; Trend Micro Internet Security for Dell - 16.6; Trend Micro Internet Security Pro - 2008, 2009; Trend Micro AntiVirus plus AntiSpyware - 2008
Operating System:
Windows - 7; Windows 2000 Professional Edition - SP4; Windows 98; Windows 98ME; Windows 98SE; Windows Vista; Windows XP; Windows XP - SP1, SP2; Windows 2000 Professional

Published:

8/29/2009 10:20 AM 
 

Solution:

Public

 
 

To discover the product information (serial number, program version, pattern file version, or scan engine version) of your Trend Micro Home and Home Office program, select the product and version you are using:

Note: If you do not know what your product or version is, you can scroll down this page to check the images against your program's console and find the software that matches.

Trend Micro Internet Security Pro 2010

Trend Micro Internet Security 2010

Trend Micro AntiVirus plus AntiSpyware 2010

   

Trend Micro Internet Security Pro 2009

Trend Micro Internet Security 2009

Trend Micro AntiVirus plus AntiSpyware 2009

   

Trend Micro Internet Security Pro 2008

Trend Micro Internet Security 2008

Trend Micro AntiVirus plus AntiSpyware 2008

   

Trend Micro AntiVirus plus AntiSpyware 2007

Trend Micro PC-cillin Internet Security 2007

   

Trend Micro PC-cillin Internet Security 2006

   

Trend Micro PC-cillin Internet Security 2005

   

Trend Micro Internet Security for Dell 16.6

Trend Micro PC-cillin Internet Security for Dell 14

   

Trend Micro AntiVirus

   

For Trend Micro Internet Security Pro 2009, Trend Micro Internet Security 2009, and Trend Micro AntiVirus plus AntiSpyware 2009:

 

1.

Open your Trend Micro product’s main console.

   

2.

Click Help & Support on the upper right-hand side of the console.

   
 

   

3.

Click Product Information.

   
 

   
 

This opens the following window which will show you the program version, engine version, pattern version, and serial number of your Trend Micro Internet Security product.

   
 

 

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For Trend Micro Internet Security Pro 2008, Trend Micro Internet Security 2008, and Trend Micro AntiVirus plus AntiSpyware 2008:

 

1.

Open your Trend Micro product’s main console.

   

2.

On the left pane, click Help & Support, then click Product Information on the right pane.

   
 

 

For Trend Micro Internet Security Pro 2008 and Trend Micro Internet Security 2008

   
 

 

For Trend Micro AntiVirus plus AntiSpyware 2008

   

3.

In the Product Information window that appears, check the program, scan engine, and pattern file versions. The serial number will also be on this window, under the License Information section.

   
 

   

4.

When you are done, click OK and close your Trend Micro product’s main console.

 

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For Trend Micro AntiVirus plus AntiSpyware 2007:

 

1.

Open your Trend Micro product’s main console.

   

2.

Click Help & Support on the left pane and click Product Information.

   
 

   
 

This opens the following window which will show you the program version, engine version, pattern version, and serial number of your Trend Micro product.

   
 

 

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For PC-cillin Internet Security 2007:

 

1.

Click Start > Programs or All Programs > Trend Micro PC-cillin Internet Security 2007 > Main Console.

   

2.

Click Help & Support on the left pane and click Product Information.

   
 

   
 

The Product Information window will appear which will show you the program version, engine version, pattern version, serial number, and expiration date of your Trend Micro Internet Security product.

   
 

 

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For PC-cillin Internet Security 2006:

 

1.

Open your Trend Micro product’s main console.

   

2.

Click General on the left pane.

   

3.

Click Registration/Upgrade/Renewal to check the serial number of your Trend Micro Internet Security product.

   

 

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For PC-cillin Internet Security 2005:

 

1.

Open your Trend Micro product’s main console.

   

2.

Click Help on the upper right corner of the screen.

   
 

   

3.

Select About on the menu that appears. The window below will appear which will show you the program version, engine version, pattern version, and serial number of your Trend Micro Internet Security product.

   
 

   

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For Trend Micro Internet Security for Dell 16.6:

 

1.

Open your Trend Micro product’s main console.

   

2.

Click Help & Support on the left pane and click Product Information.

   
 

   
 

This opens the following window which will show you the program version, engine version, pattern version, and serial number of your Trend Micro Internet Security product.

   
 

 

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For PC-cillin Internet Security for Dell 14:

 

1.

Open your Trend Micro product’s main console.

   

2.

Click About at the bottom right corner of the console. This opens a window showing your product, pattern file, and scan engine versions as well as your serial number.

   

3.

Click OK to close the window.

 

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For Trend Micro AntiVirus 11:

 

1.

Open your Trend Micro product’s main console.

   

2.

Click Help on the upper right-hand side, then click About Product > Version Information.

   
 

   

3.

This opens the About Product window, where you can see the program version, engine version, pattern version, and serial number for your product.

   
 

 

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