Search Related Articles All Products Titanium Maximum SecurityTitanium Internet SecurityTitanium AntiVirus +Trend Micro SafeSyncTrend Micro Internet Security Pro PC-cillin Internet SecurityPC-cillin Internet Security for DellTitanium AntiVirus +Titanium for Small BusinessTitanium Internet SecurityTitanium Internet Security for DellTitanium Maximum SecurityTitanium Maximum Security Premium EditionTitanium Security for NetbooksTitanium Smart Surfing for PCTrend Micro AntiVirus plus AntiSpywareTrend Micro Browser GuardTrend Micro Instant SecurityTrend Micro Internet SecurityTrend Micro Internet Security for DellTrend Micro Internet Security ProTrend Micro Internet Security Pro for DellTrend Micro Kids Safety + Web Security for PS3Trend Micro Kids Safety + Web Security for PSPTrend Micro Kids Safety for PS3Trend Micro Kids Safety for PSPTrend Micro Mobile Essentials for AndroidTrend Micro Mobile Security for AndroidTrend Micro Mobile Security for SmartphonesTrend Micro Mobile Security Personal Edition for AndroidTrend Micro Online Guardian for FamiliesTrend Micro SafeSyncTrend Micro Security for ASUSTrend Micro Smart Surfing for MacTrend Micro USB SecurityTrend Micro Web Security for PS3Trend Micro Web Security for PSPWebSurf Booster Home Knowledge Base All Support Advanced Search | View Search Tips What is included in the Premium Service I have purchased?What services are included in the Premium Service Plan?Premium Services and Support | FAQs | Home and Home OfficeFrequently Asked Questions (FAQs) about Consumer Premium ServicesWhat does the expiration date for my Premium Service represent? More What is included in the Premium Service I have purchased?Solution IDLast Updated1053363Date : 2011/11/14 Time: 6:21 PM (PST)Product/VersionPlatformTitanium AntiVirus + - 2011, 2012; Titanium Internet Security - 2011, 2012; Titanium Maximum Security - 2011, 2012; Titanium Security for Netbooks - 2.2; Titanium Smart Surfing for PC - 2011; Trend Micro AntiVirus plus AntiSpyware - 2008, 2009, 2010; Trend Micro Internet Security - 2008, 2009, 2010; Trend Micro Internet Security Pro - 2008, 2009, 2010; Trend Micro SafeSync - AllWindows - 7 32-bit, 7 64-bit, Vista 32-bit, Vista 64-bit, XP Home, XP Professional
Search Related Articles All Products Titanium Maximum SecurityTitanium Internet SecurityTitanium AntiVirus +Trend Micro SafeSyncTrend Micro Internet Security Pro PC-cillin Internet SecurityPC-cillin Internet Security for DellTitanium AntiVirus +Titanium for Small BusinessTitanium Internet SecurityTitanium Internet Security for DellTitanium Maximum SecurityTitanium Maximum Security Premium EditionTitanium Security for NetbooksTitanium Smart Surfing for PCTrend Micro AntiVirus plus AntiSpywareTrend Micro Browser GuardTrend Micro Instant SecurityTrend Micro Internet SecurityTrend Micro Internet Security for DellTrend Micro Internet Security ProTrend Micro Internet Security Pro for DellTrend Micro Kids Safety + Web Security for PS3Trend Micro Kids Safety + Web Security for PSPTrend Micro Kids Safety for PS3Trend Micro Kids Safety for PSPTrend Micro Mobile Essentials for AndroidTrend Micro Mobile Security for AndroidTrend Micro Mobile Security for SmartphonesTrend Micro Mobile Security Personal Edition for AndroidTrend Micro Online Guardian for FamiliesTrend Micro SafeSyncTrend Micro Security for ASUSTrend Micro Smart Surfing for MacTrend Micro USB SecurityTrend Micro Web Security for PS3Trend Micro Web Security for PSPWebSurf Booster Home Knowledge Base All Support Advanced Search | View Search Tips What is included in the Premium Service I have purchased?What services are included in the Premium Service Plan?Premium Services and Support | FAQs | Home and Home OfficeFrequently Asked Questions (FAQs) about Consumer Premium ServicesWhat does the expiration date for my Premium Service represent? More What is included in the Premium Service I have purchased?Solution IDLast Updated1053363Date : 2011/11/14 Time: 6:21 PM (PST)Product/VersionPlatformTitanium AntiVirus + - 2011, 2012; Titanium Internet Security - 2011, 2012; Titanium Maximum Security - 2011, 2012; Titanium Security for Netbooks - 2.2; Titanium Smart Surfing for PC - 2011; Trend Micro AntiVirus plus AntiSpyware - 2008, 2009, 2010; Trend Micro Internet Security - 2008, 2009, 2010; Trend Micro Internet Security Pro - 2008, 2009, 2010; Trend Micro SafeSync - AllWindows - 7 32-bit, 7 64-bit, Vista 32-bit, Vista 64-bit, XP Home, XP Professional
Problem DescriptionThis article provides you with the description of the different Premium Services that you can avail of.SolutionPlease see the list below for a description of what you would get from each Premium Service: · Premium Service Plan Purchasing a Premium Service Plan gives you an unlimited number of service incidents for product issues and concerns outside of installation and registration, which are classified as Up and Running Services. You also get one (1) Virus Removal service incident and one (1) Security Health Check service incident that can be used anytime within the duration of your service subscription. · Virus Removal Service If you have purchased the Virus Removal Service, this includes one service incident that can only be used for removing a virus from your computer. You need to use this within 60 days after purchasing the service. · Premium Installation Service If you have purchased the Premium Installation Service, this includes one service incident that can only be used for installing and activating or registering a Trend Micro Home and Home Office product. You need to use this within 60 days after purchasing the service. · Security Health Check Service If you have purchased a Security Health Check Service, this includes one service incident that can only be used to review and configure the different product settings of your Trend Micro Home and Home Office product according to your preferences or lifestyle. You need to use this within 60 days of purchasing the service. · Data Backup Help Purchasing Data Backup Help gives you one service incident for backing up your data and the installation of Trend Micro SafeSync on a single computer. This can be used anytime within the duration of your 3-month service subscription. · Data Recovery Service Purchasing Data Recovery Service gives you one service incident for the retrieval of your data from your SafeSync drive. You also get assistance in setting up SafeSync on that same computer. You can use this anytime within the duration of your 12-month service subscription. · Data Transfer Service Purchasing Data Transfer Service gives you one service incident for the transfer of your files from one computer to another using your SafeSync drive. You can use this anytime within the duration of your 12-month service subscription.
Problem DescriptionThis article provides you with the description of the different Premium Services that you can avail of.SolutionPlease see the list below for a description of what you would get from each Premium Service: · Premium Service Plan Purchasing a Premium Service Plan gives you an unlimited number of service incidents for product issues and concerns outside of installation and registration, which are classified as Up and Running Services. You also get one (1) Virus Removal service incident and one (1) Security Health Check service incident that can be used anytime within the duration of your service subscription. · Virus Removal Service If you have purchased the Virus Removal Service, this includes one service incident that can only be used for removing a virus from your computer. You need to use this within 60 days after purchasing the service. · Premium Installation Service If you have purchased the Premium Installation Service, this includes one service incident that can only be used for installing and activating or registering a Trend Micro Home and Home Office product. You need to use this within 60 days after purchasing the service. · Security Health Check Service If you have purchased a Security Health Check Service, this includes one service incident that can only be used to review and configure the different product settings of your Trend Micro Home and Home Office product according to your preferences or lifestyle. You need to use this within 60 days of purchasing the service. · Data Backup Help Purchasing Data Backup Help gives you one service incident for backing up your data and the installation of Trend Micro SafeSync on a single computer. This can be used anytime within the duration of your 3-month service subscription. · Data Recovery Service Purchasing Data Recovery Service gives you one service incident for the retrieval of your data from your SafeSync drive. You also get assistance in setting up SafeSync on that same computer. You can use this anytime within the duration of your 12-month service subscription. · Data Transfer Service Purchasing Data Transfer Service gives you one service incident for the transfer of your files from one computer to another using your SafeSync drive. You can use this anytime within the duration of your 12-month service subscription.
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